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July 2024 by elizabeth p.
Recently came here to do my laundry (my mom has been coming here for years and she recommended bc of the price) and spent quite a bit as I had both bedding and clothes to wash and dry. Price is cheap but I'd rather pay more for better customer service. I used 6 dryers while I was there and 2 of them ruined ~$200 worth of my clothing (of course most of it was either white clothes or my name brand athletic wear). There was something in 2 of the dryers that left black marks all over several articles of clothing and even cut holes into several as well. I called the laundry mat that evening (laundry mat is connected to dry cleaners) and no answer. Called first thing the next morning, no answer. I called again an hour or so later and spoke with a woman who was not very helpful at all. She allegedly took down my name and number and said the manager would call me back either that day or the next...... it's been almost 2 weeks now and I highly doubt that they will ever call. Very irritating to see so many pieces of clothing ruined and they couldn't even call to- at minimum- apologize or offer any sort of resolution or even inquire about which dryers were the problem. They will be losing me as a customer and my family as well. I value customer service over everything and this was just not it. Only giving 2 stars bc of pricing but be careful with the dryers closest to the bathroom.
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June 2024 by Zeus Garcia
Too pricey compared to other spots. Collars on my dress shirts were bleached a shade or two lighter from whatever their process is when pressing them. Clips were left inside as well and left marks and creases where there shouldn’t be.
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January 2024 by Mary Candace Bryant
Tried to make this our cleaners, but clothes were stained when we picked them up on more than one occasion.
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January 2024 by Jayne Boggess
Simple clean laundromat that uses coins for the machines. 6$ for a small wash and dry with the machines.
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November 2023 by Matt Neal
Cheaper than most but they will lose your clothes.
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October 2023 by Dacey Haughwout
Good price, and clean.
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September 2023 by Douglas Roan
I bought a new sport coat, it arrived wrinkled, I took it to Ivory, paid 8 dollars and it was wrinkled worst when I got it back. Tried to call them 6 times, phone rang once and hung up.
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April 2023 by charlotte stiles
I have been coming to Ivory Cleaners since 2000 and I rated this a 1 star because I washed my Peter Millar clothing and machine damaged all three shirts, I asked the attendant at the cleaners for the owners information but she said that the sign said at your risk there was no customer service at all!! The lady won't give me any information on how to reach the owner!!!
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February 2023 by Heather Wagoner
Very weird & unprofessional that an establishment where you go to clean your items is so very filthy! It would be so easy to clean up! The detergent pods on top of large front load washers were full of gunk from liquid & powder detergent.The tops of the large front loaders looked like they had not been wiped down in a very long time.Took a picture of a cigarette on the floor.Yes- I agree with previous reviews The lady at front desk was rude. I asked her a simple question & she looked at me like I was annoying her & her tone matched her look. Never going back.
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January 2023 by Craig Carr
Clean place, excellent machines… only reason it’s not a five is there’s never paper towels in the restroom.
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September 2022 by Angela Hubbard
They won us over! We are very pleased with their service and prices are reasonable. Also, a plus is that they are open on Saturdays.
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July 2022 by Antwannette Bond
This is one of the most expensive laundromats I have ever used. 50 cents to dry for 7 minutes, the cheapest washer was 2.75 and it was the old school washers which I thought was cool. The climate was extremely hot as the guy from the cleaners kept shutting the back door so air couldn't flow through. I only came to this location because it was closest to the business I was servicing however I will not be back if the time permits and I can go somewhere else.
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December 2021 by Suellen Horton
Clean enough with all but one machine and one dryer working fine especially dryers which seemed super quick. Friendly staff (1 person) with dry cleaner in same building. Small but wasn't crowded on a Monday around 3 pm. 1 super large, a few large, the the rest mostly front loading, three or four top loading machines (women's bathroom was clean too). It is in a congested part of Wake Forest though.
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October 2021 by Sheneda Spivey
Totally love them❤❤❤❤
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October 2021 by Linda Rochelle
Great service!
