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September 2023 by Allyson Solomon
Everyone is always friendly and professional. Brenda is the best!
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March 2022 by Dean Rollins
What a great staff. Very personable. I have a business account with them. Fidelity was instrumental in getting a PPP loan for our business not once but twice. Not possible with larger banks. Very pleased with service.
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June 2021 by Danielle Hodges
Crystal and her team are phenomenal! We have been so fortunate to be introduced by another client. We banked at PNC for 10 years and I can honestly tell you that there was no home town feel. PNC didn’t even know who we were. Crystal makes you feel like you are a part of her family. Nothing but the best service always. I will never take my business banking anywhere else.
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May 2021 by Michael Grueneich
Can't say enough about Crystal and all the support she and her crew have given us this past year. Always willing to listen and help out any way they can. Would highly recommend them to others looking for a bank to partner with them with their business endeavor.
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February 2021 by Jane Keith
Crystal and the entire staff at this location provide remarkable customer service! The PPP process was simplified every step of the way through their knowledge and assistance. I virtually didn't do a thing from start to finish but provide the detail requested by their team! Day to day banking is easy as pie! Love the local touch!
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February 2021 by Debbie Dart
Fidelity Bank at Wake Forest Market Place is fabulous Crystal & her staff are very helpful go above and beyond very professional but friendly and country remember names they truly care about their customers. Thank you Crystal, Michelle, Sheila, and Emily. This is a great team.
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January 2021 by Charlie's Kabob
This bank is very helpful. They work very hard and go above and beyond when in need. I feel very proud to give them my business. Kristal, the manager, shows great customer service and you can tell her position was well deserved. This is the Fidelity bank off 98 in Wake Forest. Highly recommend choosing them for any of your banking services.
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December 2020 by Allison Mercurio
We have been working with Fidelity Bank over 10 years both for personal and business banking. The entire staff at the Wake Forest, Capital Blvd branch are absolutely fantastic to work with. They are caring, extremely easy to work with and go out of their way to answer any questions or concerns. I recommend Crystal and staff at Fidelity for all of your banking needs!
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December 2020 by Mark Moore
I was a small fish at Wells Fargo and largely ignored particularly when it came to applying and navigating the PPP loan. Fidelity gave me their full attention and held my hand throughout. Whether business or personal banking, Fidelity really offers the personal touch. Thank you Crystal and everyone at Fidelity for all you've done for us and continue to do each day. If you enjoy excellent customer service and a true banking relationship, this Fidelity branch is the one for you!
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December 2020 by Eric Wagoner
I’ve had a wonderful experience working with Fidelity! Crystal and her team have always gone above and beyond to provide the highest level of service. I would highly recommend them!
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July 2020 by Jose Gutierrez
Great customer service near my job great location been with him for 10 years and I never had a problem
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May 2020 by Charlie's Kabob on Wheels
This bank is very helpful. They work very hard and go above and beyond when in need. I feel very proud to give them my business. Kristal, the manager, shows great customer service and you can tell her position was well deserved. This is the Fidelity bank off 98 in Wake Forest. Highly recommend choosing them for any of your banking services.
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April 2020 by Eddie Joyner
Crystal at the Fidelity Bank Market has been extremely helpful in the process of submitting paperwork for the SBA loan. She helped in explaining what we needed when the words were not easy for me to understand. This is the reason we are loyal customer.
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May 2019 by Steve Blakeman
My company has been with Fidelity for t 14 years and they have consistently provided excellent services. They are very personable, professional and friendly. They know me by my name. They are always willing to help out when I have an issue, which is very rare. I would recommend them to anyone.
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May 2019 by Chloe Kelley
My entire family uses Fidelity bank and we absolutely LOVE them!!!! I actually have never loved a bank so much!! I look forward to going in and seeing the same sweet faces- genuine people who I truly adore. I feel a strong sense of security with Fidelity and plan on banking with them for a very long time. If you have trust issues- choose Fidelity.
