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September 2023 by Amanda K.
My family shops at Harris Teeter always and we love to shop there but the Starbucks employees are not it, they are rude and don't seem like they want to be there. We ordered our drinks and we were given much attitude and then when our drinks are done they are wrong :(. So I told the two young ladies working about how they were wrong and it looked like the world ended due to the eye rolls and heavy sighs and the rudeness of it all just double confirmed we won't be visiting again.
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February 2023 by Rebecca M.
The Harris Teeter in Wake Forest off Rogers Rd has gone downhill the past few months. I'm not sure if the store is properly staffed. There are just a few registers open and lines form behind the unopened registers to not block the aisles. It is confusing without any rhyme or reason as where we are to go. The self checkout lines go into the wine department so that isn't a better option. The cashiers are friendly and go as fast as they can.The worst seems to be with the deli department. Twice I've tried to get a sub. The first time I waited 10 minutes and was not acknowledged or anything until I walked away. The other time I waited about 5 minutes and was ignored again until someone else joined me in the line. I was about to walk away again. They also were ignoring the orders coming in. It is sad as this was the best department in the store.The dairy department has expired goods from milk to yogurts so make sure you check the dates before you buy as the employees don't seem to do this.Need someone at Customer Service? There is nobody working there either.I think it is time to try another Harris Teeter or another grocery store altogether.
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February 2023 by Corey C.
I tried to be the nice guy. The deli department sliced the wrong cheese and turkey. I offered to pay the sale price of what I ordered so they didn't have to throw the food out. The manager at the front said no. I paid the extra $10 and couldn't leave fast enough. Time to give Public's a try.
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October 2022 by Adam S.
Great selection, fresh and beautiful produce. Check out was quick and cashier was friendly. The prices are fair and there are lots of good deals to get more for your money. The store is also very clean.
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February 2022 by Eileen M.
I am updating my review as Harris Teeter has reached out to me in an effort to make up for the issues I have been having at their store. I do appreciate their effort and hopefully things will get better as I continue to shop there.
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September 2021 by Anita B.
Bought shrimp 3 weeks ago took out to cook had a ammonia smell my sister bought fish last 2 weeks same issue, called store, spoke to manager. He was concerned about a receipt rather than the issue of spoiled fish.....how disappointing. Will not buy seafood there again
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May 2021 by J D.
Organization is precise; everything falls into place within an exceptionally clean setting. The staff are positive and very helpful. I asked for the special they had for a pizza the day I visited and it was prepared immediately upon request, and immaculately done at that. After the brief and pleasant shopping the pizza was cooked, packaged and ready to be taken. A much appreciated experience all around and zero complaints.
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April 2021 by Christine D.
I want to give a huge shout out to the service I have received in the check stand--every time I have gone through the lines, particularly in the last two months. Friendly, professional and courteous. Thank you to the management who is clearly doing a great job! Why would I shop anywhere else?
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November 2020 by Barry G.
Totally disgusting the way management is treating their customers. Walking away in the middle of a conversation is not acceptable. Do not go there. With out us they wouldn't have a job!
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November 2020 by Deborah G.
So we went to pick up our Thanksgiving dinner package that we had ordered at our local Harris Teeter. We had made arrangements over the phone to pick up our meal at 10am. When we went to the deli to get it, we were told it was not there and they had no record of our order. We asked to speak with the manager; when he arrived, he was not apologetic and told us that there was not a meal there for us and there was nothing he could do. He turned his back and walked away. We were very upset and left the store. We went grocery shopping at another grocery chain...and I am not a fan of going up and down the crowded aisles during this pandemic! We bought items that will need to be be prepared from scratch for our Thanksgiving meal. (We resigned ourselves to the fact that our Thanksgiving meal will be later than planned.) Three hours later, a woman working at a Harris Teeter store across Raleigh called us to ask when we would be picking up our Thanksgiving package...really? Since we had already purchased an alternative meal and finances are tight, I was not about to drive 20 miles each way to pick up the meal that should have been available at our local store! After 14 years of grocery shopping at Harris Teeter, they have lost us as customers!
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July 2019 by David D.
In general I like Harris Teeter stores and this one typically meets the same standards although they can be an overpriced chain. I was specifically disappointed when I went in at a peak time on a Sunday afternoon. The store was extremely crowded and I was only purchasing two items. I typically use self checkout except if I have a full cart. I feel that self checkout should be considered used for express shoppers only. The self checkout line was extemely long and there were people currently scanning that had completely full carts and many more full carts waiting in the line. I decided to take a look at the full service lanes. All, but maybe two lanes were open, but not a single one was designated as an Express Lane. I almost put my items back, but luckily found a lane that was reasonable. They have to do better. There needs to be options for Express customers or they'll just go elsewhere during peak times. At the very least Self Checkout should be designated for express during these times.
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February 2019 by Heather B.
What a rip. We have stopped shopping at "the Teet" due to their ridiculously high prices. Occasionally, we'd still shop here when they'd do the "buy 3, get 2 free" deals on soda and ice cream. But, we've completely changed our way of eating and now, we don't purchase either anymore. Prices are inflated across the board, salad bar is ok, fried chicken/rotisserie chicken not nearly as good as Lowe's Foods. Overall, just way too high prices and there are just so many other stores to shop at locally for groceries that offer terrific pricing - Aldi, Lidl and Target, to name a few. Harris Teeter literally offers nothing that you cannot get anywhere else so there's no reason to shop here.
