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November 2023
I called I'm for help with my move and a service agent named Erica was the best.. she really cared about my move and helped me get all my date's scheduled.. she really is the best customer service agent that I ever dealt with.
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October 2023
We used pack rat for an out of state move. They scheduled us incorrectly and our container was delayed. Causing us to have to find new movers last minute and lose deposits. The compensation they offered us was not sufficient for the stress and hassle.
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June 2023
They have been spot on! From the delivery of the empty container to moving the container to our new home has been flawless. The packed container arrived and, surprisingly, nothing in the container had shifted. I suppose that speaks to the way we packed it and the way Pack-Rat moved it. No hidden fees!