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August 2023 by Gary Taylor
Troutman rockers are the best. I got three for my front porch. I have measured the space, and I have enough space to put a table between each chair. I ordered two tables today.
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June 2023 by Diane Bezy
Just received my Kennedy rocker it’s beautiful. Well worth it. So very happy. Thanks Susie for all your help. ?.
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December 2022 by Rick Simpson
Fantastic hand made wood rocking chairs. Buy local.
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July 2022 by Kayla Long
Short answer - nice chair once it was fixed. Customer service time is severely lacking. Will not get anything from this company in the future.The chair is very nice. It was a baby shower gift. It came with a broken arm and since it had a lifetime warranty, we reached out to have it fixed. This was in late November or early December (before baby was born). We were told we would get a new arm in the mail to fix it in January. In March, they asked for our shipping address. In April we finally received an arm - 2 inches shorter than what we needed. I emailed again, and was told we would get the correct size, but didn’t say when. In May, I emailed asking when we could expect it - no response. In June, we FINALLY got the right part and my husband was able to repair it. I can now rock my baby to sleep (at 6.5 months old) when the chair was gifted before he was born.
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July 2022 by James Fetner
bought some chairs from these folks years ago, they have been to western NC, Charleston SC, Asheboro NC, several other places.... still perfect, have been outside entire time, sometimes on covered porch, sometimes right out in the elements... still perfect, never even been painted. Seriously... probably 15 years ago!!! that's a good product
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July 2022 by Eric OBrien
Love our rocking chairs!
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June 2022 by Kayla Shipman Long
Short answer - nice chair once it was fixed. Customer service time is severely lacking. Will not get anything from this company in the future. The chair is very nice. It was a baby shower gift. It came with a broken arm and since it had a lifetime warranty, we reached out to have it fixed. This was in late November or early December (before baby was born). We were told we would get a new arm in the mail to fix it in January. In March, they asked for our shipping address. In April we finally received an arm - 2 inches shorter than what we needed. I emailed again, and was told we would get the correct size, but didn’t say when. In May, I emailed asking when we could expect it - no response. In June, we FINALLY got the right part and my husband was able to repair it. I can now rock my baby to sleep (at 6.5 months old) when the chair was gifted before he was born.
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June 2022 by Chad Bright
Bought 2 of their rockers for our porch. Very comfortable & well constructed!
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May 2022 by Tommy Simmons
Great people who love to deliver superior products.
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November 2021 by Annie Tinsley
Drove from Atlantic County, NJ to Troutman last weekend! Picked up my dream chairs!!! Excellent craftsmanship (I am a carpenter) and everyone was so very nice! Ordering more items! Highly recommend! On my porch in time for the holidays!
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October 2021 by Stacey Davis
We traveled to Troutman for the specific purpose of sitting on and ordering dining room chairs and sitting in The Kennedy Rocker. We received so much more than that. Susie greeted us and went through the chairs offered. When I mentioned a dining room table, she called Jean (the owner) in and Jean was a wealth of knowledge, a wonderful historian and tour guide and an absolute delight. The icing of our visit was meeting and talking to Cam. We did order chairs and a dining room table and cannot wait to get them. Thank you so very much.
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May 2021 by Alex Benjamin Bustle
The quality and craftsmanship are great but the customer service is lacking. We ordered 4 chair seats back in early December and got 3 in February. The fourth just came to us last week... Every time I emailed, they seemed to get shorter and shorter with me. Glad we finally received the last seat so there’s no more waiting!!! I hate to leave a negative review, especially on a small business, but the wait time as well as the poor customer service cause me to hesitate to do business with them in the future.
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November 2020 by Linda Goines
Love their products, having enjoyed Troutman Rocking chairs at various places across our state.I truly need the lumbar support model. Ordered one and now it is home! A neighbor said rocking in the chair makes me visibly happier.Now that I am buffing off old paint from what had been my late husband’s rocker, I have discovered that it too is a nearly twenty years old Troutman, with a straighter back. No wonder I insisted on a TroutmanHe had sat upon many kinds of chairs that were just not up to the task of supporting his weight, which would fluctuate between 284 and 360 pounds.We were looking forward to getting him a 970 Lumbar Rocker, but his health took a wrong turn, and he died 10-months later. Now I take comfort is rocking alongside his old 430 Classic Rocker. Cleaning it for repainting brings back many good memories.Tarboro, NC
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October 2020 by Sarah Smith
The best porch investment I've made!!!
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October 2020 by Karen Rhew
Hands down... THE BEST!!!!
