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March 2024 by Robert Devine
Great service as usual
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February 2024 by Justin Hill
Great store
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February 2024 by Rickey Barnes
Great ever Lowe's needs to be like this one it's the best Lowe's I ever been to.
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February 2024 by Cassie S. Akers
Everyone is so nice, clean store, great selection but NO CASHIERS available! Plenty of people standing around at customer service area but not one could walk over to assist us. Fortunately the lady working the Customer Service register was very pleasant and checked us out without issue.
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February 2024 by L P
Excellent customer service from Vincent and Pete! They are a great asset to your company! Very knowledgeable! As you walk in the staff are friendly and greet you with a smile. Store was well organized as well. I definitely recommend this Lowes store! Great job!
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February 2024 by Mr. Smith
Great deals and customer service by the employees.
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February 2024 by Carolyn Wright
Very nice. Easy to find what you're looking foor..
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February 2024 by Daniel Lewis
Lowe's always has good employees and being pet friendly they are always great to my pig "Maple" and happy to see her.
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December 2023 by General Email Account
Nice clean store. The front end crew is pretty friendly. Not a fan of Lowes, but I don't always want to make the trip to H-D in Statesville.
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December 2023 by Michael Justice
I purchased a Amana washer and dryer set on November 26th. Was scheduled for delivery today. When units arrived the washer was defective, leaking water. Now no one at Lowe's can tell me when I can get a washer in stock and redelivered. What's happened to pride in customer service.
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October 2023 by Zigke
This Lowes has what I needed and the customer service was excellent! They have everything from home improvement to decorations to outdoor plants and outdoor furniture. If your looking for some great decorations for Christmas, fall, or Halloween or just looking for a way to improve your home, this is the place.
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September 2023 by Whit Gibson
I recently purchased carpet from the Troutman location. I got a great deal on a remnant roll which was far more carpet than I needed and the installation was quick. The installer worked by himself but was efficient and cleaned up all the mess. I’ll be doing the kitchen floor next and plan to use Lowe’s again.
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August 2023 by Karen Cline
George Cid assisted me this morning (8/17/23) at the Lowes in Troutman, NC. I would like to recognize George as being patient, knowledgeable, helpful and kind. My installer had called Lowes headquarters to check on availability of a flooring that I liked and matched my existing flooring, George was able to help when my installer was told the flooring was no longer available. George went beyond the call of duty to help me. What he did not know was that my husband passed 5 weeks ago today. I was able to get my installer on the phone and together they identified the flooring I wanted and George was able to complete an order by phone. He found all the product needed and was kind and patient with both myself and the installer. In a time where there is a lack of good customer service I commend Lowes for having employees like George. He was my guardian Angel today and I hope you will recognize him for a job well done and reminding this customer there is still such a thing as caring employee's who really want to help their customers.
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August 2023 by Sarah Long
David in the electrical department was a huge help to me and my husband when we were trying to figure out a motion-sensor light solution for our driveway. When we encountered an installation issue, we returned and quickly found him and he helped us find a great cost-effective solution. He was friendly and helpful on both trips and made sure we had what was needed for our project.
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August 2023 by Darren DeGouff
The Lowes in Troutman is by far my favorite Lowes to visit. Being an electrical contractor, I visit multiple Lowes stores a week, and Troutman Lowes is the best in my experienced opinion. The ladies that work there are very pleasent, and try hard to assist customers with their needs. It almost feels like an old-time hardware store. Remember those? I bet it's the kind of customer service that the creators hoped for when starting the chain.
