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March 2024 by Eli Cordell (Storm)
Only reason they didn't get a 1 star is the man on duty was nice enough to help me search through the belongings in my totalled vehicle, and was understanding that I was injured and needed help collecting my things. He even went and got me a cup of ice water.
Prices are highway robbery, I was charged initially 300 dollars for a 12 mile tow from an accident, with 50 dollars a day for lot storage after that.
Offered to sell it to them for scrap, as the tires were practically new, easilly could fetch at least 600 dollars for the set, not to mention the back half of the car being in good condition. They charged me 150 dollars on TOP of signing over the title, to stop any more day fees. Do NOT let them tow your vehicle to their lot unless you want to be robbed of your money.
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January 2024 by William B.
BEWARE of this towing company. They thrive on towing college students vehicles to take their money. They are nothing but a low down dirty people that finds vehicles to be towed. The college kids needs to egg the shit out of their trucks...LOL... JK. Take it to the college or town hall to complain and get them to stop preying on the college campus apartment student living.
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July 2023 by Lauren Hendershott
Very good people!
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February 2023 by Ramon Morales
I got towed by them when parking at Riverwalk apartment's and to get my vehicle was a very horrible experience. I talked over the phone and the lady told me just 200$ and didn't get informed until I got there that it was CASH ONLY. And the man that was working the morning was extremely rude when my ride there was turning around he said " well ya better catch your ride then" so that I could go get the 200$ in cash from an ATM. In my experience as being someone who wasn't in an emergency I definitely know I would never call them in need of an emergency I would rather call dukes towing or Adam's towing as the best recommendations and D&M towing or even AAA towing
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February 2023 by Cliff Williams
Darreld and Christine were amazing! Our car was broke down in an awkward parking lot with very little room to work and yet they safely managed to get it onto the rollback and resettle it at our home. They were very prompt, friendly and professional! Very fair tow charge!!! Thanks again!!!!!Service: Car towing
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February 2023 by Cynthia Passarelli
Use ANY other service. Staying on the side of the road during a hail storm would be better than using this place.Service: Car towing
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February 2023 by Gayle W.
I am shocked at the bad reviews. I fell asleep, ran off the road, and wrecked my car in Sylva. The people at Valley Service & Towing couldn't have been nicer or more cooperative. They went beyond any requirement to help me while I waited for a family member to drive from Atlanta to fetch me home. I've been bragging on them to my friends.
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April 2022 by Gabriel J.
Charges college kids outrageous prices for towing and are completely hard to work with. Totally non responsive and disrespectful.
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March 2022 by Sean B.
I would rather push my car then to have them tow it , I waited almost 5 hours for them to come and then damaged my car , when I pointed it out they told me that the damage was already there, it cost me $2000 to fix it .... Please do not use this company, I heard that they've done this to other people it's deplorable, they are the most dishonest people I've ever encountered ..... they do not need to be in business!!
