-
July 2024 by Tasha Sheppard
I went into the Statesville store on Turnersburg. there was an employee named Tanner standing behind the counter talking to a man at the end of one of the isles. I walked up every isle looking for my products. NO acknowledgement what do ever
I heard every word of his conversation. it was about computers and how people should by old trucks instead of new. When yhe other associate was done he helped me and they didn't even sell it in that store. So I wasted 20 minutes listening to his personal conversation instead of him doing his job.
-
June 2024 by Amy Pennell
Kinda high on parts?
-
June 2024 by Pamela Smith
Tanner and Charles were very helpful! They went above and beyond! Excellent customer service!
-
June 2024 by Enos Yoder
Employees are always very helpful.
-
June 2024 by C Matthews
Is great customer service
-
June 2024 by Cory Naranjo
Pessic service, bad customer service, absolutely no professionalism since I walked in and asked for information from a part of my car.
They gave me the wrong piece, I realized when I tried to change it in the same parking lot and the attitude was rude when we tried to return the piece as if it had been our responsibility..
-
May 2024 by Jo Harris
Friendly staff and knowledgeable about the parts they sale.
-
January 2024 by Huck
its a parts store,usually has wat i need
-
August 2023 by Evan Bennett
This store sold me the wrong part to my car. After the employee Matt, acknowledged he sold me the wrong part, they told me to reach out to customer service and I would have to pay to have it diagnosed and oreilly would deem if they are at fault which clearly they are when the car didn’t have these issues that are present before the wrong part was sold (No AC, No power windows, No cruise control, No headlights, No gear shift, No radio, etc) basically blew out the entire fuse panel under my dash due to selling me the wrong amp on the relay. After reaching out to Jason and David who is the areas regional and district manager and asked him to verify this through an email he said “they wouldn’t send me a damn thing in writing” essentially they didn’t want to do the right thing and fix the damage they caused due to their negligence and lack of product knowledge. Poor code of ethics and customer service all around. I will never shop or recommend oreilly again.
-
July 2023 by Jose “DeJesus” Gonzalez
Only place that carries the Antifreeze for my BMW.
-
July 2023 by David Moose
Parts guy was rude
-
July 2023 by Brad Croakman
Very helpful people
-
July 2023 by Martin Honeychuck
Auto parts!
-
July 2023 by Gerald Macy
Most of your auto parts needs
-
July 2023 by LAURA TROUTMAN
My husband goes here when needed. He gets great service. It's a bit difficult getting out of their lot tho.
