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July 2024 by Raymond Letts
Senior tennis players and golfers BEWARE! Unlike other Goodwill stores this store just throws racquet and golf clubs into a pile on the lowest shelf possible where we seniors have to get down on our knees and hopefully get back up!!
If that's not enough danger, the shelf just above the racquet and clubs has a very sharp bottom edge that will cut your forearm!
Management here is oblivious to the risks we seniors face.
They used to put the clubs in front of the Fire Exit!!!
This is a very clean and well organized store, better than the new one on Faith Rd, but they could care less about Tennis or Golf gear, or Seniors!
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July 2024 by PuHLVeRiZe
I honestly don’t know what’s going with this location. Video games are suppose to be $3-$5 not $25 BLACK OPS 2 came out 12 years ago after this I’ll never donate to here again. Inflation already bad enough food , gas ,clothing and rent. But here this location is trying nickel and dime every thing that comes in. Upcharging media knowing dang well if some buys it and doesn’t work you can return it. So then what the person out of $25
No game should priced higher than $5
You know how many games I’ve bought from this location that look fine then I got home they didn’t work
Disc rot does exist , scratches and other major issues do exist.
Employees in the back
STOP BEING GREEDY QUICK NICKEL OVER SLOW DIME ALL GAMES SHOULD STAY AT $5
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May 2024 by NCarolinaplans
Like all Goodwill stores the housewares are way overpriced as are the special finds. Thrift doesn't mean gouge people. You get the stuff free..make it affordable like it used to be. The upside is the staff is always nice here.
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March 2024 by Kristamarie S
This location is by far one of the worst. Trying to donate is a nightmare. Was dropping goods off today and an employee yelled at my husband and I saying they aren’t taking donations and when we decided to leave them anyways as we didn’t want to just throw away good designer brands (such as lululemon, free people ect) he started filming us. Disgusting way to conduct business and I will never donate to this location again. You should be ashamed of yourself. This is supposed to be a charity that helps people in need and the products we bring are the only way this company stays in business. Not to mention because of the more upscale brands you’re able to mark it up more as well. Please do not be disrespectful to the people that are making sure you continue to be in business and employed.
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February 2024 by Monique Riley
This used to be my favorite Goodwill, not anymore. They overprice way too much at the one. I try not to go to this one UNLESS it is my absolute last resort. Female charged me $5 for a sleeper and told me she was giving me a deal because she was supposed to be charging me $9? but the sign said $4.99. Used dishes overpriced, One female on the floor told me $2.99 for a handbag got to the register and the same female that tried to over price a sleeper charged me $4.99. To overprice and then get asked to round up
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February 2024 by Stephania Talley- Priester aka Mz Jazzy
Air freshener too strong. Not all items clearly marked how much. Has to go to the counter 2xs for price check. Friendly staff tho
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February 2024 by Denise Velazquez
Went to this Goodwill location for the first and ONLY time. Cashier charged me for 2 extra pairs of pants (11$) and charged me for a pair of adult shoes instead of adult flip flops (3$ difference). So when I spoke to the manager Robin about it she refunded me back the extra pair of pants the cashier charged me wrongfully without apologizing or being empathetic about the mistake done. She also did not want to refund me the wrong charge for shoes instead of sandals. Said the sandals were considered shoes. Now I would let it go, but there is a literal SIGN in the store saying "sandals 3$ and shoes 6$" and when I showed her the sign she said "I don't make the signs". She acted bias and racist towards me because I told her the type of shoes I was buying are sandals. She said "sandals means two different things to you and me" when there is a UNIVERSAL meaning of sandals. Her ego would not let her admit she was wrong and instead just ignored me. She did not act professional and empathize with the situation when her cashier charged me extra, she is charging wrongfully for items at her store and is not honoring what the price signs say. Worst manager ever, Robin should not be a manager and needs to learn what the difference between a shoe and sandal are.
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February 2024 by Taylor Briggs
Nick is such a great asset to the company. He is very kind, quick and helpful.
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January 2024 by Mary Decker
Salesperson, I believe is Wanda. Today around 11:15, she seemed to really hate her job. Not the first time I have seen her negative customer service. She seemed upset that the person in front of me rang the bell. It appeared she was deliberately being slow to get to the counter. Never said hello, thank you or even spoke. I asked her how she was and she replied fine in disgruntled voice. So, prices are ridiculous and now the customer service is bad. Need to take notes from other goodwill in Salisbury. Get her some customer training or get rid of her.
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August 2023 by reekah313
My favorite Goodwill
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July 2023 by Big Slopyyy
Honestly I love goodwill, but I just don’t like the prices since they get their inventory from used stuff people donate. I would most definitely shop more, if they lower the prices. :( for 6 shirts I pay almost 30 dollars, shirts are $4.99 each
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February 2023 by Della Wilson
Clothing sizes were mixed in Wotan each other and made it time consuming to find the correct size
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January 2023 by Jason Kendall
Never seen a company that relies on donations for their inventory to refuse products. Save your time, throw your stuff on Facebook for free.
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October 2022 by Heather
Went in for one item. Picked up my item in 5 minutes and it took me 20 minutes to get checked out. That shouldn't be. Plenty of employees in the store and the manager kept coming to the checkout but didn't seem to care about the line of people impatiently waiting including myself with my one item. I won't be back, but the store was nice and clean
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January 2022 by jesse allen
Great store. Prices on some items are over priced and alot of broken ceramics. They seem to raise prices , then when stuff doesn't sale they adjust the pricing back to normal. No 1.99 2.99 items like other GW stores. Like other GW STORES try to be a little higher end. But sometimes can find a good deal.
