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September 2024 by Bryan Jones
If I could give a zero I could. Rude and unhelpful. The vibe is that they are busy and I was just an inconvenience. Surprised by this because of all their 5 star reviews. Now I am wondering if they just didn't hire a marketing company to write them... I walked out.
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September 2024 by S F
I cannot give a higher review for Browns! They have worked on both our cars and are always fast, efficient, honest and a job well done. Our most recent experience they went above and beyond by staying open after hours to help us remove a nail and plug a tire late on a Friday that we discovered in our way out of town! Brian is always more than accommodating and a true example of incredible customer service in a time where to most places you are just a #…..I will continue to send them all my business and referrals. Well done Browns!!! ??????
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September 2024 by Payton Smith
Brian is incredibly helpful. I have had issues with my cars check engine light and brown’s alignment was able to get things fixed. Reasonable prices, time efficent, and kind folks!
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July 2024 by Erin White
Always great work - timely, well-explained, and fair. Highly recommended
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July 2024 by Abbie Turner
Replaced ball joints, tie rod, and some other bushings for a cheap price. Did excellent work, and did it all in a day. Awesome folks here.
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June 2024 by Conor McGuffin
Fair deal, quick service, flexible with scheduling. Recommended.
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May 2024 by Kris Gardner
Brown's is the best! My wife and I have five vehicles and we take them all to Brown's for all regular maintenance. They have maintained two of my vehicles for years, each has over 250,000 miles. There's a reason why they still run like new - excellent service. We get our tires there as well. If you are looking for a high quality, honest automotive shop -- you've found it! 5+ stars
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April 2024 by Jeremy Titus
Awesome place to get your automobile fixed, easy to work with and they do their best to fit you in. I was 10 hours away from home had a front bearing go out. They had me back on the road within 12 hours. ???
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March 2024 by Paula Floyd
Excellent service, price and great communication. We live in Charlotte- our daughter is a student at NCSU. She was unable to get her car to start - we had no idea where to send her- she was given a referral to Brown's.
They were great in assisting in her with a tow and taking care of the repairs within a few hours - thank you so much !!
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March 2024 by Jake Mead
They were able to get me in a day after I called. Well priced and kind people.
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December 2023 by Will Reuther
Good folks over at Brown’s. Helped me out on many occasions. From routine maintenance to bigger issues, they’re the best in town.
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October 2023 by Rob Chenoweth
I had a great experience with Brian and his team recently and can attest that they stand behind their work. Browns was persistent in diagnosing and repairing a difficult pully/belt issue and Brian was super accommodating throughout the process. I will continue to drive past 5 repair shops to make sure I work with this family owned business!Services: General repairs & maintenance
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September 2023 by Sech Bylivan
Helpful and honest, fee is a little bit high.
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September 2023 by Madison Holley
I have been coming here for years, and wouldn't go anywhere else. Honest, thorough, and cost-effective. They always treat me and my vehicle with respect and care. I highly recommend Brown's for all your maintenance needs!!
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August 2023 by Ceil Kirts
If you are looking for an experienced, trustworthy and competentcar care business in the downtown Raleigh area, this is the place to go. I have been here frequently over the past 6 months to have regular maintenance as well as repairs done to my 14 year old (foreign) car. Their experienced team has always gone above and beyond my expectations.I am very pleased to have discovered this exemplary business.Services: Tires