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March 2024 by Jillian Beckelheimer
Kevin is great, I was in a bind today (on a Saturday at that) with my battery and he walked me through the process when O’Reilley sold me the wrong battery. He put my battery in quick with no issues, I definitely recommend this shop.
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March 2024 by Paige Robinson
Easy communication. Honest evaluation without adding extras. Reasonable pricing.
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February 2024 by Stephanie Orlando
At first I thought this was going to be my go to place since it is right down the street from my house and at first he was very responsive. I had my front brakes and rotors replaced and immediately heard a funny noise. I brought it back and was told the pads needed to be worn in, never heard this before from anyone else but ok. The issue kept happening and I reached out several times to get them looked at again but never got a response back. I was understanding when the one response was that he had the flu. My husband and I both reached out two weeks later and never heard back. I would not recommend taking your car here for anything but an oil change.
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December 2023 by Drew W
Kevin is incredible! He is straightforward and takes the time to explain options if you care to know. From oil changes, to a low tire, to full brake replacement, Kevin has helped us take the best care of our vehicles so we can safely stay on the road! Thank you, Kevin, especially for helping us in emergencies!
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December 2023 by Becca Rastenis
Had my rotary changed and tires rotated here. He did a great job, was super friendly, knowledgeable, and communicative. Will be coming back to him for all my car needs!
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November 2023 by T J.
One of the companies employees driving truck #1035 on the morning of Nov 27, 2023 tailgated me before speeding around me and while having plenty of room to pass me decided to cut me off getting within inches of my car before speeding off. Not sure how good of a service this company provides, but from my experiences with their employees I don't think I will ever want to know. I'd recommend this company adopt a dash cam requirement in their company cars and a policy to review them before one of the hothead employees ends up getting into an accident and costing the company.
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October 2023 by Chaz Shanton
Super friendly amd quick service. Reasonable price too. Thank you for helping us out!
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September 2023 by lamont horton
Kevin is the man. Great customer service and the best price for your automotive needs in Pittsboro. Weather you’re a man or a woman he treats you equally. Awesome price on synthetic oil and even tires.
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September 2023 by Paul Richardson
Great service, ethical and great prices.
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September 2023 by Katherine Greco-Fortney
Kevin is absolutely wonderful. Fair and honest. Highly recommend.Service: Tires
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August 2023 by Aaron L
Needed AC service on very short notice and Gaines Automotive was able to help me! Very fair pricing and great communication. I recommend Gaines Automotive.
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May 2023 by Bryan Christenson-Diver
Kevin is GREAT! He explained everything very well in laymen terms. He was quick to diagnose and fix the issue on my Honda CRV. I'll definitely be back!Service: Auto maintenance
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April 2023 by Justin Smith
Kevin did a great job . And he got my truck back in a timely manner when I needed it most. Highly recommendServices: Electrical repair
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March 2023 by Jessica Abrams
I had a tire that had a puncture and called Kevin at Gaines. I was able to go right over and he fixed it immediately. He did excellent work.Service: Tires
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March 2023 by Anne-Louise B.
I had a punctured tire and didn't want to drive all the way to the dealership or have my car towed there for a lot of money. I found Kevin and he solved my problem immediately with ease, with expertise and with kindness. I will definitely go back to him again when I need to!