-
April 2022 by MickeyBlue I.
Not one place to sit while you're waiting. Terrible hospitality! Who's brilliant idea was it to have no chairs?
-
August 2021 by Michael C
Extremely helpful and friendly staff. Shoutout to Ashley who helped me throughout my new change to T-Mobile. She was very knowledgeable and helped switch over my new phones with old number as well as a few other things that came up! It’s good to know that the staff will take care of you in this store.
-
July 2021 by Linda Sedgwick
I can't say enough for the sales reps in this store. Jasmine and Rocky were so very helpful and patient with me.
-
April 2021 by S B.S
I went to this location after the the other location (closest to me near Sam's club) in Mooresville closed 25 minutes earlier than they were supposed to. I was very disappointed to say the least. I then remembered that there was another new location up the road across from Lowes so I headed there. I was greeted by a representative named Ashley. Ashley was so kind, helpful and courteous! She helped me with what I needed and knew exactly what she was doing. I highly suggest this location.
-
April 2021 by Zachary Vallejos
Lauren helped get us the best deal! She deserves a raise!!
-
March 2021 by Shericka Houston
Went to the t-mobile Store for new service last night at about 7:15 pm hoping that 45 min window before the store closed I could get all the help I needed. An Sales rep I think her name was Ashley was amazing very helpful an very informative. Although I had plenty of questions an little time she answered them all. Even stayed later about 10 mins to make sure all our phones were working promptly. I’d definitely recommend this location an the service I received last night thanks T-mobile.
-
February 2021 by Brittany Colton
I went in to switch my sprint sim card to a T-mobile one and they made it so easy. Ashley was so nice and helpful!
-
January 2021 by Carl Broyles
Awesome experience! Prompt service.... Rocky took very good care me. Soooo happy with the costumer service... Always Be Back....
-
January 2021 by Samuel Thomson
If you have T-mobile and you have asthma, you cant enter their stores. So thats nice. I wish I believed the manager that its policy that its policy to freeze outside waiting, even though I'm following the orders of my doctor, but the politically motivated bracelets she was wearing indicates something different. Good thing my lease just ended on my phone!
-
October 2020 by Iris Smith
The switch over from Sprint to Tmobile at this store was totally sweet and clean. The team here are always pleasant and respectful ❤. The team here always offers great service from switching a screen protector to upgrading a new ? phone. From Bonnille, Ashley , and Laura and the rest of the crew they make you feel like a part of the ? ??? ??? ????. Thank you
-
May 2020 by Stacy Rakestraw
This store is awful. The techs there don't know what they are doing, the customer service is terrible. I would advise people to drive to Huntersville to that store, for better service.
-
January 2020 by Rexx Manleyy
I Came Into This Location To A Warm Welcome From The Reps especially Dietrick . they Were Very Professional and Helpful and Very Patient , I would Recommend To Location To All Friends And Family
-
January 2020 by Liz Hemmingway
Cynthia is awesome! Just so you know.
-
December 2019 by Mike Amend
Sprint network coverage extremely poor. Towers constantly going down due to tower component failures and don’t get fixed for 6-9+ months, info provided by Sprint reps. Also, switching SIM cards via their CDMA is disaster versus like AT&T, TMo, etc. I went into Sprint store and waited an hour+ to get new SIM card, which they couldn’t issue a new one because their entire IT system was down corporate wide (contact centers and ALL stores). Definitely don’t recommend Sprint, switching all phones back to TMo, AT&T, and Verizon - in this order. Best of luck if you have Sprint. BTW, associates in stores were very helpful, although clear the company does everything possible to make these poor associates jobs as hard as possible.
-
December 2019 by Adam Lyons
They will rip you off.
