-
October 2021 by Christopher Berns
Make sure you make an appt. And have your wheel lock handy if getting tires done.Ordered two tires - they installed, no issues.
-
August 2021 by Chase Burford
Scott and his team did a great job.. they were very short staffed and still gave me quality service on our vehicle as well as very personable and friendly customer service. I have never been here before but I will have them do all of my routine maintenance and oil changes from now on. Highly recommend!
-
August 2021 by Hunter Sieg
I had made an appointment online the day before and the computer somehow allowed me to schedule over a time the store was supposed to be closed so my oil change didn't start until 30 minutes after my apt but Scott was so accommodating, With the staffing shortages going around all over Scott was clearly in a tough spot with only one employee to work but he visibly loved his job and got my car in ASAP. We had great conversation and talked about a lot of things. I was even there to experience an unfortunate interaction with a upset customer and he was so professional and composed and after learning the stress he's been under, handled it so well. I can actually say i thoroughly enjoyed my time at an auto shop for probably the first time. Would absolutely keep going back!
-
August 2021 by Kaitlind Ahlfeld
We had the best experience today with Scott! I watched him do everything from answering phones, to changing waste cans, to checking on our car personally - and he’s the manager! Even with being short staffed, he went out of his way to make sure we had the best prices, service, and experience (that last part being a major bonus with being a mom of 3). Highly recommend this NTB location and thank you Scott!
-
August 2021 by Heather Caldwell
Went in to have the tires changed on my boyfriends vehicle and was very impressed with the service from Scott and his team! They were very short staffed and still provided friendly and excellent service we will definitely be back!
-
August 2021 by sandra rose
I recently had a tire go out and had this place change my blowout, but for some reason they didn't inspect the rim and valve stem and its costing me more money after ive spent $189.84 for a new tire. There should have been a new valve stem installed as well. They are not doing a good job taking care of their customers. If you got so much business that you cant take care of them one by one and do it right, then dont be a tire tech.
-
July 2021 by Gina Rawlinson
Scott was so awesome!! I cannot brag enough about his service. I had a wonderful experience getting new tires. Best deals and service in the Lake Norman area. I was a Discount Tire customer until now. Thank you!!
-
July 2021 by Gina Kerhart
Scott was so awesome!! I cannot brag enough about his service. I had a wonderful experience getting new tires. Best deals and service in the Lake Norman area. I was a Discount Tire customer until now. Thank you!!
-
July 2021 by Kerryann Clark
Purchased four new tires before a last minute road trip. Was grateful they had the tires I needed and provided great customer service.
-
July 2021 by Joe Ford
Rode past the entrance of the store.. Did not enter
-
June 2021 by The Gas Man
Needed a trailer tire, I was well taken care of but they need more help.
-
May 2021 by Nick Estes
Was from out of town, had trailer tire issues on a Saturday at 12pm. No other tire shop would help me out! They did!!!! In the rain!! Couldn’t thank them enough. So kind and helpful and fixed my problem. That’s what it’s all about! Wish I could leave them a 10 start!
-
May 2021 by Cindy Coxon
Made a 130 appointment and they didn't take the car back until 330 so not great today
-
April 2021 by Cheryl Klenchik
Great service and not a long wait. Had oil change and tire rotation..lets then an hour. Will tell others about this place.
-
April 2021 by k j3na
Always very friendly, professional and knowledgeable of how to assess car needs
