August 2021 by Laurenz Peschke
THE BEST! No-nonsense, honest and upright, they know their stuff for sure. I completely trust them 100%. Love working with them. Cars are great, too: fresh fleet, clean, always know what I'm getting, I always am and feel taken care of. That said, the premise is a bit dated, but that doesn't diminish anything. For me, the location is gold.
August 2021 by Alan Hovis
High value for a reasonable price!
July 2021 by Sam Clark
VERY PLEASANT EXPERIENCE, CUSTOMER SERVICE WAS EXCELLENT, THE CAR WAS DEFINITELY A WONDERFUL RIDE. I PLAN TO GO BACK AS OFTEN AS NEEDED FOR ALL MY TRIPS. THANK YOU!
July 2021 by Paula Wissinger
No air conditioning with only 22 a thousand miles it should have had it, their excuse was the person before us didn't tell them, but the lines going to the air conditioning unit had been changed they have junkyard parts marks on them. They didn't go outside to help us or look at the car or anything they just said sorry I couldn't help you so that was the only car we can get so we had to drive it home our car we got an accident on the way there 2 West Virginia we needed the car rental they're the only ones around that had a car for us
May 2021 by Trisha Slone
The car I rented was a awesome little car, crazy good on gas. I just thought it would have been cleaned up better!!
May 2021 by Christina Brooks
Made reservation at this place a month before our family vacation to miramar beach fl. Was told at the time i was picking the car up to leave, that they changed their policy a couple days before and because my credit wasnt right i needed a major credit card. I feel like i should have been notified about this in advance. Or in actuality since i made my reservations a month before, the new policy shouldnt affect me because i wasnt aware of it. This could have affected our vacation if we didnt have a car. We just wanted a SUV for travel purposes.
May 2021 by XBAKPlayz
Prepaid online April 23 2021 and they didn’t have a vehicle available. My reservation was cancelled the same day. I called several times because I never received my money back. Talked to someone again today May 11 2021 and my refund was never processed and it will take another 3-5 business days. That will make it almost a month after my cancellation to get my money back. Not acceptable. Never use Budget again.
April 2021 by P Y
Did not call to advise having problems with their systems and could not issue rental. Wasted my time.
April 2021 by Damesha Allison
Very Professional and Reasonable Pricing
March 2021 by Greg Ransom
Love the prices and location but the cars and never clean and most smell and I always get a car that isn't full of fuel which causes a problem when returning it on a one way rental.
February 2021 by V Allen
Kevin and Jules are the best! They are very nice and helpful. I never go anywhere else to rent a vehicle but to them. They are awesome all the way around!
February 2021 by Hunter Gatti
If I could give this place zero stars I absolutely would. Worse place ever to rent a car ! I highly do not recommend!!! Needed a car for a few months and in the third month a person that only works 3 days out of the month* said she had to double charge my monthly rate because the system was down. I went back a week later and they said it was my bank holding the extra money my bank said no it's Budget doing it with budget on the phone ! And saidI could dispute it . A person from budget that I talked with on the 6th was supposed to call me back but never did instead they waited until my lease was almost up on the 25th to have one of their corporate bosses not even local call my 80 year old Grandmother in Louisiana harassing her . Then wait until I turn the car in yesterday- still two days early and charge me almost $2,000 extra dollars with out telling me . Then Charged me an additional $1000 today !!! Long story short go with Enterprise people or any one but Avis/Budget here in Mooresville!!!!
January 2021 by Diane Nine
Quick service, knowledgeable staff, easy pick up and drop off process. I even received 10% back as an Amazon gift card for connecting my account at registration (online). Vehicle wasn't what I picked out, but was a comparable make/model.
August 2020 by J G.
The folks were nice and attentive although they allowed customers in with no masks.
The car had been heavily smoked in and I informed the agent of this. It sucked but wasn't worth waiting again for a different car.
I was an hour late turning the car in to FLL and was charged $82 for the hour. Some of that hour was eaten up with a late start as i had to find (and pay for) air to fill the low right rear. I called the help line and they say the charge was legitimate.....ok.
I am a regular with Avis which is the same company but this experience was not good.
August 2020 by Tim M.
The folks were nice and attentive although they allowed customers in with no masks. The car had been heavily smoked in and I informed the agent of this. It sucked but wasn't worth waiting again for a different car. I was an hour late turning the car in to FLL and was charged $82 for the hour. Some of that hour was eaten up with a late start as i had to find (and pay for) air to fill the low right rear. I called the help line and they say the charge was legitimate.....ok. I am a regular with Avis which is the same company but this experience was not good.
