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September 2023 by Walter McCarty
Great customer service and efficient rental process. This is my go to place for all of my car rental needs
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June 2023 by Christopher Koth
They get a second star because the gentlemen was nice and informative.Rent at your own risk. They allow overbooking on their site as well as other travel sites.It’s not their fault but clearly there is a disconnect here between corporate and their franchises.
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June 2023 by Audrey Mayes
Vehicle was ready and clean at pick up. Customer service representative was courteous and answered all of my questions.
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June 2023 by Steve C
The entire rental experience was outstanding. This location should be the prototype for all Budget locations. The staff is very friendly, knowledgeable and helpful.
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June 2023 by Whitney Webb
Easy to reserve, pick up, and return. Associates were friendly. Car was clean and in good condition.
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May 2023 by Joseph Ricci
4.5 is a fair rating. The customer service and quality of the vehicle has improved over the years. I do not own a car and use this location very often. Hard to give a 5.0 in car rentals because of how car rental companies plan their inventory. A car has always been available for the time that I scheduled a pickup.
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April 2023 by Rusty Lee
Staff was quick, efficient, and helpful. Expected a 4Runner and got a smaller Nissan murano.
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March 2023 by Heather Christy
The staff are extremely nice and accommodating. They made the whole process smooth, quick, and easy. The car I received was exactly what I was looking for! I would definitely recommend Budget Car Rental to anyone who needs a car rental.
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February 2023 by Alvin Gibson
If you’re not nascar you don’t get the vehicle you need. Don’t reserve an SUV or Van, you’ll be called and told they can’t accommodate based on the assumption someone will need it from nascar.
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January 2023 by S Taylor
This Budget location offers a friendly personal touch! It is a locally owned office so when you call them you don’t get routed to a national call center. Melissa was amazing to deal with and helped us locate a one way vehicle home after Southwest Airlines cancelled all their flights over the Xmas holiday. This Budget location saved the day after Enterprise completely screwed us over twice when we drove to 2 different locations with confirmed reservations and they denied us a one-way vehicle upon arrival. Kudos to Budget for taking care of customers!!!
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December 2022 by Bob Eaton
Customer service second to none. Great staff working with us through a tough time.
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December 2022 by Debra Sapanaro
The customer service was great, very helpful and accommodating! Great price and the car was great too! Definitely recommend!
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October 2022 by Anne Corrigan
Great service. Nice car but filthy windshield & windows made it difficult to drive in sunshine & at night. Not a great value, somewhat expensive.
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September 2022 by Marti
Budget was once the best car rental company. Easy in and out policy. I'm disappointed by how it is being run now. I made a reservation and prepaid online. A few hours later I received a call informing me that I was only able to make that reservation because of a "glitch" in the system. I was told I had to call customer service to cancel or change the location of my rental. I called customer service and was told that I had to pay extra because of the location change. At one point in time, if you made the reservation early enough, they would move cars to the locations they were needed. This was 2 days before pickup. What happened Budget?
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September 2022 by Royal Designs
Was greatly impressed by the quick checkout and checkin process. Other rental places even though you have an appointment have you waiting over 15 mins to check out. Thanks Mooresville Budget.