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February 2024 by Melissa Jones
Always nice and friendly.
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January 2024 by Ally Amerivest
Stay away from this SCAM rent!!!Reserved a car on December 27 and there the nightmare began. When we were there they said no cars available and we need to go to other locations in other city which was in Charlotte (which phone is always down and unable to verify anything). So the clerk did modify the reservation and!!! Messed up with a drop off location entry which supposed to be in FL. We returned the car as it was received after 24 hours and got a charge of $827!!! Incredible Christmas gift!! Where did you find these prices and that strategy of scam guys???Surely it going to be reported and submitted to many places starting with BBB.Stay away from this place folks!!
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October 2023 by Andrew Garrard
Nice people and good service
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October 2023 by Stacy Wilson
The best place to rent a vehicle, I absolutely love it
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April 2023 by Shelby Chitwood
Ordered a Camry online. Received a Corolla crossover. It was this dirty when we got it. Went in to tell the attendant and she told me that she does not have “access to professional detailing”. Which I guess means they can’t use a vacuum or windex. Also tries to say good luck getting another car in the area. No apology. Wouldn’t recommend if you are wanting a clean car.
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March 2023 by Shelby Chitwood (Shelbeezzy)
Ordered a Camry online. Received a Corolla crossover. It was this dirty when we got it. Went in to tell the attendant and she told me that she does not have “access to professional detailing”. Which I guess means they can’t use a vacuum or windex. Also tries to say good luck getting another car in the area. No apology. Wouldn’t recommend if you are wanting a clean car.
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March 2023 by Ted Isbell
Good Car. Fast check-in. Fast return. Everything you want in a rental car.
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December 2022 by clearintent111
I rented a car from Chris at Avis Car Rental at the Raleigh Durham Airport on 10/28/22. I have mobility/health issues and was having a difficult day. Chris provided excellent service and was patient and kind as well. Thank you Avis for providing wonderful service through your service providers! PS, great car as well - Toyota Prius!
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October 2022 by Love Jones
Always lovely when I rented from them just recently rented from them and they may show we had good grades. I love these guys. Thank you.
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September 2022 by Andrew Millaway
We were in need of a rental car for a week while one of our vehicles was in the shop. Unfortunately we live in a rural area without good access to rentals which requires us to go to a bigger town/city. We set up to pick up a car today at the Mooresville location. The Avis website said this location was open 8-4:30 today. We set up to pick the car up at 11 today. Drove 45 minutes to Mooresville. Arrived and the location was closed. We called customer service and they were not helpful arguing that the location was showing open. But they were not open and there was a sign on the door saying they were closed for labor day. After getting transferred with no help I tried calling the Charlotte airport location to which I was sent to the same unhelpful customer service line. If you are going to be closed on a holiday make sure the company is aware so reservations are not available on that day! We drove 45 minutes down and spent half our holiday trying to run down a rental car so my fiancé can get to work this week. Thankfully the online chat system was able to get us a refund. Will not use Avis again.
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September 2022 by venu gopal
Agents are very explanatory. I liked this place
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July 2022 by Cyndi Reed
I love getting my rental cars from here the customer service is out standing!!!
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May 2022 by joyce fisher
The Avis located at 516 River Hwy Mooresville Nc is awesome.The cars are nice.The staff is even nicer especially Jewel and Kevin. I recommend this location to anyone wanting top notch service.
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April 2022 by Nora Thornton
Service was really fast. Everything was ready for us to sign and keys were handed off with paperwork immediately which my thoughts were wow I've gotten in and out of a rental place so fast. Once I got to the car and opened it up, front passenger seat and back passenger seat was soaked from windows bring left done in the pouring down rain. Car hadn't been cleaned mud was every where and someone else's used shaving razor was left behind. Definitely needs to work on the cleanliness of vehicles before renting them out.
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March 2022 by Andris Bilmanis
Had a reservation, showed up only to be told that they didn't have any cars available and they said they tried to call me. They did not offer up a solution or a car at another location. I later found out talking to Avis.com that my reservation was cancelled at the exact time I was in this location. If you messed up, fine. Just own it and try to help fix it.
