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October 2023 by Dalton B.
I had never bought a vehicle from a dealership before, and I am so glad that my first dealership experience was with Jim Cook Chevrolet. I cannot say enough about the genuineness of the salesman, the finance manager, as well as the general manager. I never felt like I was being sold anything, but that I was being dealt with as a person. I understand that business is business, but I was struck with the humanity with which these fine folks conduct their business. If you are in the market for a new vehicle, give these guys a try.
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April 2023 by Scarlet Whitesides
Has been 88 days since I dropped off my GMC for repair. I'm still waiting!Update: Our GMC has been with Jim Cooks for 119 days as of today. The part to fix our vehicle is still not being manufactured, so there is still no estimated time as to when we will be getting our GMC fixed :( We have updated our review to a ⭐️⭐️⭐️ solely due to the efforts the folks at Jim Cooks are making to accommodate our needs while we continue to wait on the unknown ETA for a part to fix our GMC.
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November 2022 by Ryan Whitaker
I bought 2 accessory license plate frames here. They were awesome to deal with.Services: Vehicle Inspection
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April 2022 by Kimberley Benson
Thanks to Chris, Allen, and Jeremy for helping us get our new 2022 Equinox. This was the easiest car buying experience we have had and we were in and out in no time.
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March 2022 by Ira Jeter Ingram
Great service excellent mechanics
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July 2021 by Emma Mathews
I had a great experience trading in my car and purchasing a new one. Chris and Lea were patient, knowledgeable, and helpful. Allen was thorough and made the paperwork process easy. Support your local car dealerships!
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May 2021 by Patricia Valis Zayas
Al Zayas is a great salesman!
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March 2021 by Pamela Hudgins
They always go over and beyond to help...
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February 2021 by Ajay Austin
This place not very nice and not friendly to I will not recommend anyone doing business with them
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January 2021 by Taylor Noblitt
Gary and Lea were amazing to work with! Definitely recommend working with them, made buying a new car easy!
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December 2020 by Steve H.
After three and a half weeks of dealing with people who simply don't want to make a deal and go below advertised price, I finally found the truck I wanted here, and bought it. After I signed all the paperwork, I was told by my salesman that GM only sent them one keyfob, and the other one was "in the mail". To add to that, I got home and noticed a large one inch scratch on the left front fender. When I called, they admitted to knowing about it and said it happened in transport, and the sales person forgot to tell me about it. This is very poor business practice, borderline deceptive. They are offering to fix it, but have not pinned down a date or time. We will see. My experience thusfar with GM in general has been very poor. If this dealer does me right, I will amend this review, but so far I am not feeling good about it. UPDATE: They gave me a loaner vehicle while my new truck was gone (delivered to my house), and fixed the damage. I now have two keyfobs. They corrected the problem. (But they should have never delivered the truck to me in the first place missing a keyfob, and with damage)
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February 2020 by Eddie Wishion
Good service department
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November 2019 by Vanessa Nacianceno
Great people, great service and great place to buy a car.
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September 2019 by Dean Cloninger
They are very friendly and provide great service!
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September 2019 by Doug Weathers
Great dealership fair prices ,A plus service and shop
