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April 2024 by Sherry Nance
I went to this pharmacy last week with hopes to get my present prescriptions transferred from a larger chain pharmacy here in Lumberton. I had a friend/co-worker recommend it to me. When I took my turn at the counter, instead of a friendly face, the lady just stared at me no greeting, no can I help you, nothing! I told her what I wanted and she proceeded to tell me that if I was looking to get a controlled medication from this pharmacy because I could not get it at my present pharmacy that I would not be able to do that. I told her I was not on anything controlled and that I just wanted to transfer my prescriptions. She then proceeded to tell me that if my insurance would not pay for my prescriptions, then they would not fill them. I showed her my card , she took it and showed it to apparently a pharmacist and they responded that my card was one of those "chain cards" and that it would not work at Southeastern. First I feel this lady judged me by implying I may have been trying to get controlled medications from them and then she was just plain rude and unfriendly. This lady should remember me, I was in royal blue scrubs and Southeastern Pharmacy 2 is one of the pharmacies on my insurance plan that I can use. I did not exchange words with her, I took my card and turned and walked away. I'm in the healthcare field myself and would never treat a customer/patient the way I was treated. When I got back to work my co-worker asked me how it went, needless to say she was upset the way I was treated. She wanted to call herself and report it, but I asked her not to. I'll just stay with the pharmacy I have now. I hope this review helps in some way that this lady doesn't treat anyone again the way she treated me.
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October 2022 by Beth Hunt
Great local pharmacy with caring and attentive staff!
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October 2022 by B Hunt
Great local pharmacy with caring and attentive staff!
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October 2022 by Beth Jacobs Hunt
Great local pharmacy with caring and attentive staff!
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August 2022 by Cheryl Masson
I love this pharmacy, they are loving, caring and very respectful, they are always friendly, they know you by name, staff is informative, I have never had a bad experience since I have been going to them , and that's been 7 years now. a reality great pharmacy to do business with.. I highly recommend Southeastern pharmacy #2, to anybody.. they text me when my prescriptions are ready, w as it time for me is fast, depending the rush, i have severe allergies, and certain meds i cant take that contain conponants i cant tgke, thdy went out of yheur way to get the meds i can take.. wondrrful groio of Ladies.
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August 2021 by Deborah Bodiford
I am very disappointed in the way I was treated I was basically called a liar about my meds I was planning to transfer my meds here Because the pharmacy I was using closed But the girl I talked with here was very rude and hateful to me I haven't even gotten meds transferred and having a problem Your staff needs an attitude adjustment And she was absolutely wrong in what she said I called the insurance company to confirm she was wrong Never will I recommend this pharmacy to anyone Needs to take a course in how to talk to ppl Me and my husband chose this pharmacy but after the way I was talked to NO THANK YOU!!!!!!
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December 2020 by lateisha whitaker
They are the best! They have been taking care of my family and I for years with no problems.
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October 2019 by Caroline Stevenson
The time spent here waiting simply to pick up prescriptions you called in is ridiculous.
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June 2019 by Heather Perry
Truly the best staff ever!!
