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November 2023 by David W.
Walmart, where do I even start? It's like a chaotic circus without the entertainment. The parking lot is a maze of frustration, and once you finally find a spot, you're greeted with shopping carts strewn all over the place. Inside, the aisles are always cluttered, and good luck trying to find a helpful employee when you need one. The checkout lines are a special kind of torture, with seemingly endless waits and cashiers who often seem disinterested. The quality of the products can be hit or miss, and it feels like they prioritize quantity over quality. Overall, Walmart is a place I avoid whenever possible. It's a shopping experience that leaves me feeling stressed and unsatisfied.
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August 2023 by Michael R.
This store was neat and clean. Even though it was early (before 9am), the staff was cheerful and greeted the early shoppers. So glad that this Walmart was set up like the others I have visited because, I had no problem finding what I was looking for
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July 2023 by M P.
Customer service is VERY lacking. This "self checkout" seems to be the only way of purchasing your stuff. One cashier had light on and no wait. Told a lady in front of me " come on I'm open" so the lady went and I followed behind waiting patiently with my cart full. After standing in line 10 minutes the lady turned her light out and said "I'm not open......you'll have to go to self checkout". Knightdale is the worst ever!
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May 2023 by Anissa W.
I can't stand ANY Walmart. I was riding with someone else & was forced to come here. It's not the regular Walmart with produce and fresh meats. It's the smaller version. I needed to bake something & they didn't have the chocolate chips I needed. So, I had to go to a regular grocery store. The staff wasn't friendly. The lines were slow...even at self-checkout. They have a Subway inside & a pharmacy. I wouldn't waste my time coming to this one. If you just have to go to WM, go to the one with produce and etc. They more than likely will have the things you need & you won't have to go to another grocery store afterwards like I did.
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February 2021 by Michael L.
Made an online order via Walmart and the order was not delivered. The Postmates driver can be seen on my camera driving on our street taking a photo from his car and then proceeding to leave with our groceries. Brian d of Postmates Walmart said they don't do "re-orders" so now we are out groceries for the day and 200.00 If you have no way to track down these drivers then you shouldn't use the service horrible job!!!!!! Thieves
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July 2020 by Travis G.
What can you say? Its a staple of the American culture whether you like it or not. Sometimes I just need a lot of cheap stuff and this is it. Shopping here probably supports China just as much as America but that's just the way it is I guess. Plus you get some pretty incredible people watching. You really wanna see some strange stuff just go in there after 10pm on a weekend........ One other thing, I think there are probably a lot of hypocrites in the review process. They only average 2 stars. If you get 2 stars from me Im never coming back. I'll bet 90% of the people giving 2 stars here still use Walmart regularly. This location has above average staff. The Supercenter down the street is huge and new but the staff sucks. They have personal conversations and feel like you are interrupting them when you ask a question. This place does not (yet).
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June 2019 by Yasmine B.
Worst self checkout EVER. So small & even the regular cash registers don't have enough cashiers. A star for effort though.
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March 2019 by Jill A.
Walmart's clothing is my fashion inspiration. You won't see me dressed in anything else. Gucci? I don't want it. Chanel? Don't even try! Louis Vuitton? As if! Prada? Pathetic next to Walmart's vast selection of polyester and cotton. I look forward to my annual back-to-school shopping trips. That feeling of walking into school covered in Fruit of the Loom is indescribable. You don't have to look to know that all eyes are on you. It's like stepping onto a runway instead of teenage wasteland. And when people ask, "uh what are you wearing?" you can just about feel the jealousy. I'm trying to find a simple way to phrase this, but I just don't feel comfortable in anything but Walmart's silk. It's like pure gold has been melted and molded onto my body. My friends think I need help with my "looks" but I think they need help restraining the envy that I can clearly hear in their voices.
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August 2018 by Dave C.
I don't expect much when I go to Walmart, but I'd at least expect the manager to promote people to the Customer Service department who actually try to help customers rather than hang out with each other, or flirt with dudes and ignore people who are waiting in line. There's a difference between not being good at your job, not being able to socialize and work at the same time, and just not giving a damn. But hey... it's Walmart, and I guess they don't really get a lot of talent lining up to work there.
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May 2018 by John V.
I don't think I have ever walked into a Walmart before and all the employees greeted me. Sadly I am use to the Fayetteville Walmart so this was a nice change of pace. I was very pleased with their clearance sections throughout the store and their great variety in their gardening department. The only reason why I did not give 5 stars was because there is no bakery or deli. Maybe someday they will add those departments and I will be more than happy to give them 5 stars then
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January 2018 by Cheryl C.
Walmart was out of cart wipes. I asked for some and was told they were out and couldn't do anything about it. my respiratory is compromised. Then, I posted on facebook to warn my friends because of this deadly flu and a Walmart manager got on facebook and was posting negative comments towards me inciting others to so the same. This is totally disgusting business practices!
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December 2017 by Kevin W.
First time I've ever been to a Wal-Mart that had ZERO produce and very few options elsewhere. The greeter was super nice though.
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November 2017 by Laura D.
I just got off the phone with customer service at the Knightdale store and OMG Whitney was SO NICE. I have called three Walmarts in the Raleigh area and the people were so unfriendly -- after waiting to have them finally pick up the phone and then I finally get through and have to deal with angry and rude people.... then I called the Knightdale store and I was so happy to talk to someone that cares about people and can find a solution. I then talked to an assistance manager Briana and again, I can't say enough. I want to invite both of them over for dinner or something, they are awesome!! Thanks Whitney and Brianna!! :) Laura D.
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September 2017 by Chai T.
Had to drop off a prescription today and arrived in the middle of the pharmacy break (1:44). The pharmacist was very professional and helpful--her assistant/cashier--not so much. She was actually very rude and put me in a bad mood for the rest of the afternoon. Seriously Walmart, you can do better.
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September 2017 by Sujung S.
My first time visiting this Walmart didn't go too well. I went in to get me a new phone case. I had looked up online and it said the items I was looking for were available for pick up in store at this location. I wanted to look at them before I purchase them. When I came, they were locked away and I couldn't see much. I asked for help and this lady came over. I told her that I saw black and gray both available for pick up and I wanted to take a look at both. She didn't even open one and said "it looks like they are all black". I asked her if she could look in the system to double check since it said on the website that it is available at this store. She said "I put all these out here so I know we don't have it." Very rude and unprofessional.
