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November 2023 by Joe Melanson
Rich was amazing, intricate and very solid on attention to detail. Smooth salesman.
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September 2023 by Randy Marine
A extremely relaxed environment, with salesperson who was knowledgeable and able to understand my needs. Very professional and well maintained store.
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July 2023 by Shannon
Chris was amazing and made the experience very easy! Can’t wait to get the mattress!
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June 2023 by Kaye Redding
Salesman was knowledgeable. I decided on the bed I want. He showed me all the options.
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April 2023 by Travis Preston
My parents recently within the last couple of months bought themselves a Sleep Number smart bed & they love it.My Mom just recently sent me a referral & ended buying me my own which I got to test in the local Sleep Number store & I too loved it & am looking forward to receiving it.I am hoping that this bed will be the last bed I ever have to get as I’ve heard nothing but good things about Sleep Number & have always wanted one since the first time I ever saw a commercial about them.
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April 2023 by Meilani Crabtree
We just purchased our first sleep number bed. Emma J. helped us and was so kind, patient, and helpful. She also wasn’t the typical pushy salesperson- which I appreciated. Such a good experience. Can’t wait for our new ILE king bed to come in!
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April 2023 by Allison Schwerin
Christina provided a personal touch to our multiple visits and multiple purchases! We went all in with Sleep Number! Bed, pillows, comforters, blankets, and sheet sets-we bought it all and love all of it! I highly recommend investing in Sleep Number.
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February 2023 by Jason Berg
Chris was incredibly helpful. I like that they have you try everything out and see what fits you. The only reason I docked a star is because they still use all kinds of sales tactics to try to suck you in. He wasn't super pushy or anything though. Overall great experience. If you're thinking about getting a sleep number I'd definitely check it out. You can try it all out and not have to worry about any crazy pushy salesmen.
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December 2022 by John Hoopes
Emma was very helpful and pleasant. Texted us a reminder about our $300 credit. We happened to be out and about so we stopped in. Thanks for the reminder. We'll be back.
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November 2022 by Martin M
We ordered our second i10 king bed over the phone with the Jacksonville, NC store. Great customer service.
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November 2022 by Frank D'Angelo
Sales person was excellent and answered all our questions. He helped us choose the right mattress for my wife and I, including recommending the right mattress for our disabled son.
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October 2022 by Joshua Sands
Not a fan went in there with my wife trying out beds the lady i guess was to good enough to talk to me only from behind the counter most of the time while we were there. Trying to figure out a bed that i like explaining features to me 10-20 feet away from me. Also pricing and explanation of the beds from her were extremely confusing so i just left. Ill just go buy a temper-pedic.
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October 2022 by Stu Bowler
UPDATE: I filed a complaint with the Better Business Bureau and Sleep Number HQ has agreed to refund my entire purchase because of the local store deceptive sales practices. I was told that during the 100 night free trial I can return everything but I would have to pay a return fee. Now this store is telling me that I can return the mattress but I'm stuck with the base. These sales people withheld this information and rushed me out the store.
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October 2022 by Acey Paschall
Very nice location and friend salesperson. I still feel the price is a bit higher than I wanted but sleep is worth it. Christina was friendly and I recommend working with her.
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July 2022 by Barbara M.
Don't trust delivery people out of your sight. Just had a bed delivered today. After delivery people left I noticed Samsung EarPods missing. Then learned money was missing from a wallet. Called customer service. We'll see what happens.
