September 2021 by Justin S
Not much for old navy. They had clothes and helpful staff.didnt buy anything
September 2021 by Alicia Walton
Prices are longer back to school friendly.
August 2021 by Kymberly Holland
Amazing service. Amazing prices
July 2021 by Carlean Jarman
Is soothing a word I can use to describe how I feel when I shop at Old Navy??
May 2021 by Elethia Green
Kelvin was super helpful and went out his way to be friendly to my little one who is always a bit nervous in public. The store was well stocked and everything was in size order, with almost all sizes available. All staffers asked if I needed help even while they were stocking their sections. The store was clean too.
April 2021 by Kaylee Bruch
Arrived at the store at 8:46 on a Thursday and the doors were already locked. The employees inside just looked at me. The hours posted on the front window, the website, AND their phone recording states they close at 9. I stayed on the line to “speak with an associate” to see if I could get my order tonight and nobody picked up. Why are they closing earlier than advertised? I just wanted to pick up an online order but considering the laziness of the staff and poor management I’ll probably just cancel it. So inconsiderate.
March 2021 by Danielle Guin
Old navy is a great place for family's to get great deals and good quality products. This location always keeps the store neat, clean, and organized and the staff is always helpful
March 2021 by Beverly Strickland
Cluttered and selections seemed less than before..maybe due to the pandemic
February 2021 by Jeff Gray
Seems to be a good store. Very helpful associates. No place to sit!
February 2021 by robert bell
Great store go in enjoy the deals that they have and just buy local
February 2021 by Bailey A.
This store was a mess and a nightmare combined. I went in after seeing something I saw on sale online that was on sale for like 10 bucks. Went in store found the items in different sizes and colors with the sign that said 8 bucks. I thought even better! Got to the register and "Jenni" rang me up and it was 12. So for me, it wasn't about the price, it's about the integrity of the store. If you have something up (not just one item but a whole rack of them) you should honor on what's on the sale sign. This tells me that there is a disconnect between the inventory in store and on their system which cause the price to not much because they were too lazy to update it. In addition to that the lady went to check the price pull out all the other different colors on the rack and ending up sending me home with a different color item that I purchased. So the item I purchased was rang up but she gave me a different color item. I went in the next day to exchange it. Which was fine, but at that point I thought I would've gotten an apology from either "Jenni" or the assistant manager that was helping her out. Not once. Save yourself the headache and buy things online. If you want to buy anything in Jacksonville, lower every little bit of your expectations because it won't be met.
December 2020 by debbie griffin
They said sale 75% off never found any wast of time 2 expensive
November 2020 by Alanna Humphrey
Great deals on Black Friday. Good jeans.
October 2020 by Dylan plays roblox
Very clean and organized.
September 2020 by Robin Morgan
Staff allowed shoppers with out masks in the store to shop freely, ignoring the Governor's mandate!