10AM - 9PM
356 Western Blvd, Jacksonville
Mobile Phones
“Ashton gave perfect advice to a simple problem. Recommend for anyone that needs repairs, if it’s a crack on the screen tablet or even phone. Appreciate it brother! I’ll be coming back,”
“While traveling from Swansboro, North Carolina to Michigan, I stupidity reset my phone in an effort to conserve power. I rendered my phone unusable. I happened by this Verizon store and desperately burst through the door like a madman. The staff, instead of calling the police, calmed me down and gently walked me through the restoration process. They personally took me from hopeless dreg to restored human being. I could go on and regarding the professionalism and courtesy of Natasha and Viviana.”
“Very professional and helpful staff! Matt and David are awesome! Got me fixed up quickly! Love this store because of the staff with no wait time! I hope corporate gives these men raises!”
“Diamond was so professional and helpful. She made porting my phone number to T-Mobile from At&t and picking up the new S24 Ultra very easy. Great store. Great staff.”
10AM - 7PM
571 Yopp Rd Ste D303, Jacksonville
Mobile Phones
“This review is on behalf of my husband. He came to this location for a new iPhone since his new one broke. He came home with a brand new iphone 14 pro max and satisfied by the amazing customer service provided by Helen. She was extremely helpful and caring. She didn’t even mind staying after closing hours helping him. I recommend this location a 1000%. If you need help with anything make sure to ask for Helen.”
“I really appreciate Noel helping me to get my phone work and add my thirds phone on Cricket service. And he also help me with discount programs and got $30 off from my monthly payments whoohh thank you so much! God bless! That what I’m talking about good customer service! Yeahhh!!!!”
“Ken was so patient with my raggedy iPhone 6. It was on its last leg and he got all my info transferred to my new phone while the old phone could not hold a charge. I appreciate him because he took care of exactly what I came in for. Thank you again Ken.”
“Lost my phone walked in not knowing if I could get my contacts or information Diana helped me get a Celero phone and she was able to retrieve all my contacts and pictures thank you for being so patient”
“Breon was more helpful than the other AT&T western location. He was working on 3 customers at the same time and didn't miss a step. Extremely professional and knowledgeable.”
“I regretted spending 45$ on a tempered glass screen protector for a replaced iPhone 14. That is until I did a hard drop onto the graveled parking lot that completely obliterated the covering. The screensaver is guaranteed for life and I went to AT&T #200 in beside IHop for a replacement. I had the pleasure of meeting and being taken care of by Ciara who wasn't as shocked as I was when she peeled the protector off and below it was a pristine screen, not a scratch or hole. Ms. Ciara was kind, professional, and very engaging. I found myself chatting away with her and before I realized it, she had my replacement on the phone with a $10 charge for applying the protector, I had a brand new screen! Ciara deserved a nice compliment and when I took my granddaughter in two days later, Ciara wasn't there but Byron and Melissa were also a great team to work with! All three AT&T were excellent representatives of your organization!”
“I have been a US CELLULAR customer for years. I procrastinate about going in the store aise of long wait times and not very good service. Angie Means was fantastick. She listened exceptionally well, gave me options that were less expensive or the same price with better services.”
“This is the only store I come to in Jacksonville. Love the energy here. Came to upgrade my phone again and had a great experience as always with Lorrell. I would highly recommend them for any of your needs. They are extremely knowledgeable and professional here. They also are not pushy with products and really willing to help!”
“I like this target a lot, I appreciate the more sustainable products you do carry. The reason I am only giving 4 stars is because I wish this Target carried bamboo diapers and shampoo bars.”
“Okay start off to say thanks to the wonderful person who actually help..when entering in the store a manger walk up to us asks what we need and we explain to us she can’t get in our phone account we had to wait to be help while we wait she stood there on her phone texting don’t feel like that is Manger like I feel as if she could help us while the other workers was doing what they needed to do for there customers they would helping yet she didn’t help she just stand near by texting on her fone I do thank the young lady that help us far as the Manager she was not good at all. I felt that she could help us with our problems…I didn’t felt as if she cared she even gotten a little snappy with us… we just wanted our problems handle so again thanks to the agent that did take her time out and help…”
“When no one else would cash a state pension check on a Saturday they did. As a new resident in the area I will only come here. And the young lady at the window was wonderful.”
“Verizon has been our provider since 1994. Of course it wasn’t called that then. I did leave for one year and came back. The grass isn’t always greener over there. I love their coverage and signal strength. 5g at my house in the country. I do live near a state hwy. Just purchased a new iPhone 15 and am happy with the trade. Great service.”
“I love going and getting the hot food meals here! And whenever Kim is working, I know i'm going to get a smile and good service! Will definitely coming back and hope Kim will be there every time!”
“I went to the MetroPCS on North Marine boulevard and Western road and both of the individuals there were so absolutely respectful and nice. The manager helped me with the best deal more than I could imagine for the price and the other employee programmed everything for me so nicely. I actually enjoyed being in that store for as long as I did and I would definitely recommend anybody to go there. It was nice to actually talk to employees at a very personal level. I got to know things about them and they got to know things about me and it was the most wonderful experience I think I've ever had in a store. I learned the manager had been there for 9 years and now I know why. I would never go anywhere else again!”
“I had a great experience at this store, but also made a reservation online. There were about 12 people on the list ahead of me when I walked in, but it seems having a reservation helped because my name was called within 5 minutes of checking in. The equipment exchange took another 5-10 minutes and I was on my way. Terrill helped me out and was friendly and helpful. The key seems to be making that online reservation. If you do that, you’ll save yourself a lot of frustration.”
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“Wish I could give 10 stars. This place is amazing. Sam knows what she is doing. They fix my phone screen right in front on me. They are way better than uBreakiFix by Asurion, whom lied to face and told me it was a motherboard problem. Anyway, CPR cell phone repair just gained a new loyal customer. Thanks Sam. In the famous words of Terminator, "I'll be back".”