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December 2023 by Cassie Boney
I ordered shoes for my toddler on 10/19 and I just opened them on 12/9 because they were supposed to be a Christmas present. I called kids foot locker customer service for an exchange because they sent me the wrong shoe. I ordered a toddler size 10 Ugg Chelsea boot and they sent me some adidas basketball shoes size 8 that I can NOT use then proceeded to tell me I can’t exchange them or get a refund. I am out of 90 dollars plus tax!
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July 2023 by Norian Mendez
This Footlocker is a mess of a store and on top of that it stinks.
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June 2023 by Walter Van Tiem
Great service and sale prices. I walked out with a new pair of New Balance and Brookes running shoes for less then I thought I would have to spend. Great staff.
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February 2023 by Ashley Holbrook
Really friendly employees and lots of shoes to choose from.
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January 2023 by Kelly Randall
This store in the Jacksonville mall is a joke. No one in the store is willing to help! Would have dropped money in that place had the help been provided.
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November 2022 by Lucky Schalk
Worst employee’s ever new shoes come in and they lie to you about sizes they have because they want to buy them first. Will be filing a corporate complaint
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October 2022 by Annette 6
Place is a literal joke to shop at and work for. Shopping experience is absolutely trash! With only 2-3 workers waited for two pairs of shoes for about 10-15 minutes is literally ridiculous. Working experience is absolutely horrible!! Being ran by 20 year olds who love drama I was told not to come into work on multiple occasions when finally they fired me without notice. That place is so disgusting and disrespectful they talk about everyone and everything. Pay is way too low to even consider them ? they’re a complete joke. All of you guys reading my review right now is a JOKE ? smd
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April 2022 by Parker Regina
Customer service excellent they had just what my son needed and are sales rep was on point made sure we didn't need for anything! Thanks again we will be back
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April 2022 by leondra sykes
They had shoes and helpful workers what more can I say
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February 2022 by Sherry Flakes
My Son purchased some flex fields.
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February 2022 by Teara Mayfield
No air forces in store at all online only?
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November 2021 by Rose F Pickett
Shopping for a birthday present, lots to look at but not the right color.
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August 2021 by Christi Thomas
We went to the mall looking for shoes for my niece. We visited this Foot Locker…a couple of times…my niece has a hard time deciding on what she wants….each time we walked in, we were promptly greeted and offered assistance. I was impressed by such a young staff being so customer oriented. It was refreshing! Good job guys!!!
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August 2021 by Christina Lancaster
Usually always have the shoes u am looking for. If not the representatives try to get what I want shipped.
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June 2021 by Reup Reup
great customer service. loved it