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“Lyndsay is Amazing! My husband and I always wait for her to assist us with our cell phone needs. She is not only extremely knowledgeable, but also so very sweet. Always an exceptional experience! ?”
“SMART Phone Repair is the best! And Samuel is even better! I stopped by the same day that I inquired about purchasing an iMac and was able to get it — it came in perfect condition and was fairly priced!!! He also was able to give me future advice on an old MacBook I have that’s been broken for months. Definitely go to Sam for repairs + new tech purchases, he’s super communicative and informed on market prices to make sure you get a great deal!”
“My first experience here was great. Arnold one of the employees was a great help in choosing a new phone plan. I appreciate the honesty and transparency of the workers and the company. Would definitely recommend”
“Great price. Walked in about an hour before closing and it only took about 10 minutes to fix my phone screen. He also cleaned my boyfriend’s charger port for free. Very nice guy and great service ?”
“Go and see Darius; he is knowledgeable, professional and personable!! After spending multiple hours at other stores and on the phone with customer service; Darius was able to resolve our issue right off the bat!! He even helped our son with his homework while there at the store!! 5 ⭐️ experience!”
“I purchased my phone from directly from Page Plus over 2 years ago but they refused to unlock it. I went to Best Paging for help and they were able to take my number from page plus and kept my bill the same plus I have more gb data now! Love these guys!”
“Brik provided excellent service to both myself and my husband, as well as my parents who have been long-time Verizon customers. Brik followed up with us to make sure we had everything we needed. Brik manages the team at this store location, so you know they can be trusted. Highly recommend.”
“Very good attention provided and they resolve concerns and problems,
And I've been to many stores and they never give good service, but in this store they try hard to keep the customer comfortable.”
“I worked with Hayden one evening and he was so helpful and patient after I came in frantically with my toddler because I had just lost my phone. I really appreciate his empathy and service. Best experience I’ve had at any Verizon store. He was also very nice to my daughter so that was a plus”
“How does one put “exceptional customer service” into words? Well I can put it into one word. And that that word is Grey. Grey was absolutely EXCEPTIONAL at her job. Grey didn’t give me just what I wanted, she gave me what I needed and then some. If there’s anything you need at this location, just ask for Grey.”
“BEST BEST place to go in Charlottefor phone repairs, phone cases, and more. Amazing customer service, service is super fast, employees are so nice and understandin”
“Kathleen she is very knowledgeable and very nice. She has a sense of customer relationship and she took her time to help me with no problem. She has a smiling face the whole time and great attitude. I hope cricket will keep people like Kathleen in the cricket team. I recommend you put her as a manager. She is very knowledgeable and set up my phone, everything, no bad attitude at all. The lady is awesome. Most honest way I feel.”
“This store definitely deserves a 5 star review. We came to switch and Sophia was amazing! She went above and beyond what you would expect from an agent. The previous carrier (Verizon) gave us a hard time with switching over information plus prolonging it over an hour but Sophia was very patient and not once frustrated and made us feel comfortable. It was the best decision to switch especially coming to this Location. If it wasn't for Sophia being the star that she is I don't think our transition would have been so smooth! She definitely was the reason why I am happy with our decision to switch to cricket!”
“Moe took care of my purchase of a new phone. Spent a lot of time explaining the new phone as well as repairing issues I had with the old phone. She was awesome!!”
“This young lady was very helpful with info on my plan and changes that could be made to save me money and give me more features! Can't recommend this location enough! And Cricket is a great phone plan company too!”
“I walked in to the AT&T at Wesley Chapel at the height of my frustration with dealing with AT&T over the phone who were unable to solve my issues even after SEVERAL hours of trying to fix it. I threw an absolute mess into the in-store representative Jeff’s lap and he quickly resolved the issues with such grace, professionalism, and determination to not only find a solution, but to make me feel like a valued customer. I feel confident that it had not been for Jeff, I’d still be on the phone with AT&T and still not have any resolution. Thank you, Jeff, for your patience and kindness—and for taking ownership of a problem you did not create. Highly recommend both Jeff and Edison at this location!”
“I was served by Tamar, the salesman, who was the only one in the store. There were de two buyers besides me. He made time for all the customers and did a great job. Thank him very much for a job well done”
“Excellent customer service. Problem was solved efficiently. The employees are super nice and friendly. They are willing to help. I will definitely recommend this place.”
“I had an amazing experience at this store. Joe was very patient, relatable, and knowledgeable about everything he was talking about and recommending me, All while working alone he accommodated for me and other customers coming in. Truly a one man army haha thanks for all your help Joe!”
“Ty is the absolute BEST. The grit and tenacity she has shown in getting my issue resolved is unmatched. I will *never* go to another AT&T store unless she leaves here and if she does I'm following her there.”
“I came to this location because the one in Matthews Festival was closed around 3 pm, which I found very strange. I was lucky not to wait long and Mike and Austin helped me out a great deal. I needed to add a line to my plan and do couple of upgrades, and Mike really helped out, then Austin finished the process. Very grateful for great deals and all the perks that were offered! I definitely recommend this location!”
“Gotta say that since my first visit to this store Julio was extremely helpful and friendly. Even though I live in Ballantyne area I don’t mind to travel there just because of his excellent service.”
“My experience was great, Shamika tried her best to help me solve my problem, she was very polite and helpful, she was very persistent in solving my problem, I left there very happy and satisfied!”
“Kaitlyn was absolutely wonderful!!! She helped me set up my phone and explained everything to me in a way that made me feel super comfortable. She has a great personality!!!! Super great experience at this location!!!!!”
“I came into ATT and was immediately greeted and helped by Rachael. She was super nice & friendly, and did an amazing job at getting me the lowest price possible for my new phone. Thanks again!”
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“Vanessa was extremely kind, great pace, and very good at communicating. She helped us get in and out and also recommended us some great deals we will be back very soon!!!”