-
March 2022 by JILL THOMPSON
The worst company ever for many reason, aside from being super expensive, they have horrible organizational skills and poor customer service. I had to call four times for them to get my email correct. I called to add my credit card on file to do auto pay and for four straight months I got late fees because they never correctly added my credit card. They never fill your tank when they are supposed to and they just give out wrong information all the time and never keep track or make a note of any of your previous calls. I can honestly say that I have never dealt with a more disorganized and poorly ran business in my life. Save yourself somet time, money and headaches and pick another company
-
March 2022 by Ron C
I had Suburban Propane install a new tank at my home today. The tech Mack was very friendly and prompt. He answered all my questions, installed the tank, performed the leak test in a timely manner.
-
March 2021 by Jasmine
Worse customer service ever. They customer service skills suck. They take people money !
-
March 2021 by Yazmin Molina
Have had no good experiences with suburban propane. We have been with them for 2 years. We are set up for automatic delivery every 90 days. They have not diliverered once with out me calling after 4 to5 months because the tank is empty. Then they try to charge an emergency delivery fee for their mistake. Thats if you can even get ahold of anyone to get the tank filled.
-
March 2021 by Katina Ullom
had a great experience with the installation of my gas logs and propane tank. I cut the logs off by mistake and when they came back to fill my tank the man driving the truck came in and lit my logs again and showed me what I had done wrong great customer service
-
November 2020 by Dutch Cane
WORST SERVICE EVER!!!
Lazy office workers!
wanted me 2 just leave my tanks outside so somebody can just pull up and drive off with my tanks!
no paperwork 2 prove i dropped anything off!
and I'm guessing that the only ppl that actually fill the tanks work at night cause i had 2 leave my tanks cause "nobody is there during the day 2 fill the tanks"!!!
Go somewhere else if u need propane service!!!
-
March 2020 by Old Glory
WORST CUSTOMER SERVICE.. EVER!!!
-
March 2019 by J V
They arrived on time actually 9 minutes early. Charley did a great job installing my propane tank lines and gas logs. Suburban is less expensive than others, on gas, tank lease etc. Even though my installation was abnormal they charged me 1/7th of what another installer quoted me. Definitely call suburban for all your propane needs.
