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August 2023 by Barry Walker
Excellent quality wonderful place to work
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February 2023 by Jose C
Loaded in 2 1/2 hours
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January 2021 by Craig C.
Paladin used to sell consumer furniture. They have since switched to a private label business model and refuse to deal directly with customers. The people who answer the phone are friendly, but have no idea what is going on. 3 calls yielded 3 different answers. Id stay away from buying Paladin-branded furniture
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November 2020 by D Bolick
After being in the furniture industry for many years on the retail side....I can say that Paladin makes a very fine product. Proud to represent it.
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February 2019 by James B.
Paladin sectional, chair and ottoman arrived after Thanksgiving (waited over 10 weeks to receive) with a stain and the wrong pillows (hard as a rocks). This is poor quality control! Cleaning company removed the stain -thank goodness! Paladin then sent wrong pillows again. Poor quality control again! Paladin then sent more pillows, but they were the wrong pillows again still hard as rocks! Poor quality control again. BTW, they have charged us to return their mistake. If you like delays and poor quality, then buy from this company.
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September 2017 by Ben Hipps
I've been a customer of Paladin for many years and have found them to be absolutely wonderful to work with. Not only to they make gorgeous, custom furniture, they are a pleasure to deal with. A great example of what the well known North Carolina furniture industry is all about!
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September 2017 by Cynthia Dalrymple
They do not stand behind their furniture!!! We bought a couch just over a year ago and I called them directly to address the poor craftmanship of the fabric, cushions, etc. I was directed back to the furniture store in which we purchased and have been bounced back & forth between the Paladin rep & the furniture store (Edmond Furniture Gallery). I would not recommend this line of furniture - first time purchasing from them and not a fan!!
