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September 2024 by Griffin Hamlin
University Auto Care is the best place to get your car worked on in eastern NC. When you walk in you can expect to be greeted with a smile, from journeyman mechanic Austin. As a family owned shop, UAC will provide a degree of attention and detail to your motor that a big box auto shop doesn’t have the means to provide. I will continue to get my vehicles serviced/repaired by this shop.
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August 2024 by Shannon Cannon
I have been taking my cars here for over 25 years. I made the mistake 1 time of using the dealership instead since my car was under warranty.... that was a mistake. After leaving the dealership I called University Auto to come tow my car and fix the dealerships mistakes! Once again they saved the day. Reasonable prices and the only ones I trust to work on my cars! Jackie, Austin and Ricky are all amazing!
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June 2024 by Lindsey Robinson
Honda dealership quoted my mom thousands of dollars for unnecessary work. Austin took a look at everything, fixed the one thing that needed to be fixed and got her back on the road. Thanks University Auto for your honest, quality work!
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February 2024 by Brad Makepeace
Jackie, Austin and Rick are the best around. This shop has stood the test of time by giving great service, quickly and at a fair price.
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February 2024 by Jarrett Hamlin
Hello, I am just writing this review to warn potential customers about how unsatisfied I was with my recent visit. I took my Infiniti to this shop to get a new water pump because my car was leaking coolent and this is what they said was wrong. When I went to pick it up I found out they broke my window switch. When confronting them about this issue they acted like it wasn't their fault. After hearing this I took it to Greenville Nissan because this shop didn't know how to fix the problem they caused. After taking my car to Greenville Nissan they told me that what they broke was the window switch and it costs over a $1000 to replace because my car is a convertible. After hearing that I could clearly see that this is why the shop could did not want to fix their mistake because of how expensive it was. But wait it only gets better. After Nissan told me about the window switch they also said my coolent was still leaking which is why I went to University Auto Care in the first place. After hearing this I was extremely upset and went back to university auto care and asked them to check it for me. So they "looked" at it and they said it was fine and that Nissan was lying. They also said it was ok for me to drive back to college in Boone, NC which is 4 and a half hours away. After hearing this I left for Boone and once I got into town and checked my coolent it was empty. This was so so so unprofessional and upsetting. The owner to the shop told me to my face that it was not leaking before I left and clearly that was a complete lie. After having Friendship Nissan of Boone look at it they did confirm it was a coolent leak and it is going to cost $600 for new hoses and diagnostics. I truly am astonished at how badly they screwed me and my family over. Like I said I am a college student and I work for a restaurant that pays cheap. All of these unnecessary diagnoses and repairs for things I didn't break are going to force me to have to work overtime while being a full time student. I truly hope the owner knows how badly he has ruined my year and that I will never ever ever go to that shop again.
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September 2023 by Marty Warren
Very pleased with their service.
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September 2023 by Chad Duke
Great guys, fair prices and good work
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September 2023 by Bill Sugar
A trusted “rock” in auto care in Greenville and eastern NC/eNC. Many thanks!
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April 2023 by Lee Turner
Honest service & convenient location. I’ve taken several vehicles here and this shop has been great.
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May 2022 by Grace R.
I received wonderful customer service from Austin James. He got me right in and fixed my issue perfectly. Definitely will be back!
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January 2022 by Naomi Jainarine
I called in a panic when my car shut off on me and these guys picked up the phone, told me I could leave my car with them and had it repaired the next day. He texted me updates which I really appreciated so I didn’t have to constantly leave class or work to respond. The price of a New alternator sucks in general, but the one he used comes with a life time warranty and I can appreciate that since I’ve had to deal with janky alternators in the past. I generally just appreciated the kindness, professionalism, and great work ethic i observed using these guys. They are busy! And they do their very best.Services: Battery
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January 2022 by larry smith
jackie james rick austin are very knowlegable they are very honest , straight forward will fix your repairs what you need , with no add ons , get your car truck , back on timley matter i would give them 10 starsService: General repairs & maintenance
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December 2021 by Izzy Alge
As an ECU student over 4 hours away from home, I highly recommend anyone to bring their vehicles here! They are honest in their work and did not try to rip me off & had my car back to me in hours with a full and honest analysis, along with recommendations! The price was very fair as well!Services: Oil change
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November 2021 by Tim Vandiford
Great staff and service and great mechanical work good place to take your car or truck for mechanical repairs
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October 2021 by Gordon Goodwin
I've been here a few times and have had a great experience every time. The first time I had an A/C issue that is annoying but not a major issue. I was told they'd try to fix it if I wanted, but that it was something they might not be able to fix any better than I could and that it could get unnecessarily expensive quick. Very few mechanics would have been that honest, and I've kept going back for everything else since.Services: Air & Cabin Filter
