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“WE L O V E FIDELITY! Especially Liz Martin, she is absolutely by far the best banker hands down that we’ve ever dealt with. This is coming from someone whose personally worked in a very well known bank and Fidelity blows the competition out of the water. They truly care about their clients and will go above and beyond for you, which means the world to us. Thank you everything Fidelity and especially you Liz!”
“My experience with this branch on March 30th was AMAZING! I would like to thank DaQueon Jackson and Sharon Smith for their professionalism and expertise. I drove an hour and half and it was well worth the drive. Keep up the good work PNC, Gastonia.”
“Extremely friendly staff at the Gastonia NC location. Very knowledgeable about their products and services and makes sure the members are in the most beneficial ones.”
“Stephanie, is a wonderful manager, she worked with us for a long while today, trying to help us repair some issues with the mobile system. We got all the issues resolved. Thank You. Stephanie!”
“I love this bank! The ladies are so nice and helpful. When I enter, they greet me by name. And with a smile. Not many places like this one anymore. Highly recommend”
“I recommend for anybody to become a truliant member you will never go back to a bank again they are fast with auto loan and transaction, they can not be touched!”
“We moved to OZK from one of the "big banks". We set up our accounts in the Gastonia branch. Evan and his team have been very responsive to any questions and are just nice people to work with. It's nice to walk in and know the people with which you are banking.”
“The branch on Cox Road.
They are the best from the lady that answers the phone to the customer service people.
Always treat me with respect and very helpful.”
“I have been banking with FFCU for over 12 years! If you are looking for a financial institution where you are more than an account or a monthly fee this is it! The staff is consistent and know you by name. I have an option to use 1000s of share branch locations across the country as well! Shoutout to FFCU Gastonia for being amazing and always taking great care of my family’s needs❤️”
“On December 16 at 4:20pm ..worst service experience ever! Sat in drive thru 15 minutes, unable to get out of line. Not sure how many people were working .Not good!!”
“Staff is so friendly at the Walmart on Franklin Blvd Gastonia, NC. I went to cash a check there and I Was not a member but they were nice that I opened an account. The check cashing fees are so low and money orders are $1.50.Keep up the good work.ThanksA Wilson”
“I’ve had my Chase account for about a year now. I signed up online during there $200 sign up promotion. After my first direct deposit from my job the bank released the $200 to my account. I thought that was a cool perk to get paid just for opening a checking account. A few weeks ago I went through a day during the week to add my wife to my account. Although they were busy and close to closing they set us an appointment to come in on Saturday and they would get us situated. I think that’s also a cool perk that they are open for a little bit on Saturdays. Anyway we were greeted upon arrival and the lady that assisted us was so friendly as well as knowledgeable. I see unsatisfied reviews but for me they’ve been great thus far. I’ve definitely been recommending to family and friends!”
“I've banked with them for almost 10yrs and they are amazing... I wish the tellers wouldn't change so much but they are all awesome and make u feel like family”
“Dorian at the cox rd. Gastonia branch is Phenomenal! He was very knowledgeable and attentive to everything that I needed. He had a Terrific attitude that created a excellent experience. Thank you Dorian for the positive and welcoming experience. Keep being you!”
Open 24 hours
3000 E Franklin Blvd, Gastonia
Banks
“Made an appointment for a convenient day (May 8) and time for me online easily. Arrived a few minutes early and was seen almost immediately by a friendly Associate Personal Banker. Nice chat to explain my situation and we explored my options. I chose one, completed online at his desk. Approval came late same day. Revisited on May 9 for physical paperwork, issue completed to my total satisfaction.”
9AM - 12PM
403 Cox Rd, Gastonia
Banks
“This branch has been nothing but helpful and kind to me when I have made daily deposits for my former job. When I brought in the final deposit from my now closed location they were nothing but kind and helpful. Magdy, Mary Sue, Brittney, Pedro, Felicia and the rest of the staff there are all wonderful at their jobs.”
“My husband and I had a wonderful experience at this BoA location in Gastonia. Danielle Sturgis made merging bank accounts so easy and the process was so smooth. We really appreciate all of her help and guidance through the process. She was so kind and informative when answering our questions! Thanks again Danielle for all of your help!”
“Allison, the branch manager, has excellent communication skills and always gets things done quick and professionally- not to mention she’s consistently running the teller line sometimes even solo which is awesome for a leader to do. The other tellers are all spectacular as well and they treat everyone I’ve seen with kindness and respect.”
“Always has been a good bank to do business with! Recently, the teller staff was incredibly helpful and tenacious with helping me to efficiently move around balances between other banks' accounts and theirs. Impressive customer service!”
9AM - 12PM
403 Cox Rd, Gastonia
Banks
“This branch has been nothing but helpful and kind to me when I have made daily deposits for my former job. When I brought in the final deposit from my now closed location they were nothing but kind and helpful. Magdy, Mary Sue, Brittney, Pedro, Felicia and the rest of the staff there are all wonderful at their jobs.”
“I've been a Wells Fargo customer for years. This has been the best experience of any branch so far. My relatives felt welcomed and all their questions were answered. Yary is very friendly, and profesional. Thank you, we will definitely be back to this location.”
“This is where I opened my account over 3 years ago. I love B.O.A. I get alerts on everything happening in my account. If something seems fishy they will block it and have me ok it. They're always looking out for my best interests!”
9AM - 12PM
120 S New Hope Rd, Gastonia
Banks
“Open new account. Walk in with noappointment or contact. Was seen after short wait, and she had a new checking and saving account set up within 20 minutes and answer all my question. Other staff members help me with regular retirement deposits, ordering checks and on line banking.”
9AM - 12PM
2414 W Franklin Blvd, Gastonia
Banks
9AM - 12PM
120 S New Hope Rd, Gastonia
Banks
“Open new account. Walk in with noappointment or contact. Was seen after short wait, and she had a new checking and saving account set up within 20 minutes and answer all my question. Other staff members help me with regular retirement deposits, ordering checks and on line banking.”
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“Have used four banks over the last 15 years for personal and business and they are hands down the best. Customer service is exceptional. Would highly recommend especially if you run a small business.”