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“I had a front tire puncture that was plugged by High Country rather than patched. Even though HV knew if had 650 miles to go they sent me on my way assuring me the tire was gonna just be fine despite a huge bolt leaving a quarter inch hole. Long story short, I ended up buying a new tire and took it to FAC. They looked at the plug first and said that it should have been patched.instead, from the inside and would have been fine. They advised against putting the new tire on because the old one had plenty of thread left and and the car would pull because of a single new tire. Sound advice. They did the work and gave honest advice and saved my wallet. And the price was right. Great people.”
“Angie and Justin were up and up on what was wrong with my car. Had some issues with the part they ordered, but Justin made it right. Wonderful people highly recommend.”
“Had tires replaced and an alignment done on my Audi S4. Jared was able to get me a great price and took the extra time to make sure my aftermarket wheels were cared for during the process. Even had the lube cleaned off. I wasn’t super thrilled with the use of silver wheel weights on my all gloss black wheels, but an offer was made to swap them out for black ones when they come in. Will update on that. Great place, friendly people, awesome customer service. Thanks again to Jared and the rest of the team for treating my car like their own!
Edit: Jared contacted me the following week about swapping out the wheel weights for black ones to match my wheel color. They got me in first thing the next morning and changed them out at no additional cost. Fantastic customer service. Will be back for sure!”
“Time after time, Big T Tires has been fast, honest, and reliable with fixing my tire problems. I travel a lot so having peace of mind for my tires is greatly appreciated. Highly recommend!”
“Several different people worked on the job and all were pleasant, helpful, courteous, willing to go out of their way and in general the whole project was enjoyable. There work was very good and I am more than satisfied with their efforts.”
“I got my appointment time wrong by an hour. They fit me in while I waited and were very polite. Take both our Subies there for service and always leave as happy customers.”
“Everybody was very helpful and I got my car back so fast. I was expecting to be down for a week!! N I'm a manager at a restaurant, so being wo a vehicle was stressing me out. I got her back in 2 days!! I totally recommend getting work done here, was a little more expensive than I was hoping.....that being said, it was worth it to have my vehicle back so quick! Thanks everybody!!”
“I received very quick service with attention to detail. The owner is very helpful and you can tell that they're genuinely trying to help you out.
I will be taking my car here for future services.”
“I had my 10,000 mile service recently and was pleasantly not surprised at the service and friendliness of the staff. Doesn't matter who is at the desk I am always greeted by name and welcomed back like a old friend. Kinda like the old "Cheers" show on TV. Aside from that I always know that my truck will be taken care of completely and if anything needs attention or will in the future Tyler, David, or Rick will let me know. It's kind of like having a trusted family physician. You get what you pay for. If you get a $30 oil change that's all you get, you're oil changed. If you want you car "serviced" and taken care of go to New Life!”
“My husband and I recently bought my dream “mom” car from Countryside. We had a great experience and would recommend Justin at Countryside to anyone looking to buy! No pressure, answered all our questions and worked with our budget. Couldn’t be happier!”
“The two times ive dealt with these guys were half n half.. i spoke to several guys and so did my boyfriend and they were nice, accommodating and helped us out. They made sure we had an appointment or squeezed us in! The lady however was polar opposite rude and didnt even bother to ask us if we had an appointment and turned us away. Didnt argue or what not. But after that sadly i think ill be using other places to help with tires.. deal with the guys only if possible!”
“They have been very helpful and worked tirelessly to help us with the many issues that were going on with our transmission. It was a challenge for them as well as us. It's great they understood our frustrations and helped us through them with their combined skills and expertise. Thank all of you!”
“My family and I always trust the GSI team to give excellent advice and excellent service. Recently we purchased a vehicle and they did a very through inspection to let us know of any areas of concern which was very valuable to us. Thanks!”
“The owner Roger is such an amazing, kind-hearted Christian man. Would recommend for any of your vehicle needs. HIGHLY RECOMMEND. (Ladies with red jeep) ♥️?♥️”
“Chuck and Andy were willing and able go above and beyond to help my family's Ford explorer keep on keeping on....I suggest and recommend them if you are near Macon county Otto and need reliable and timely automobile work THANK YOU!!!”
“Ryan did an awesome job on my van today. He was quick to respond, very communicative and reasonably priced. I'm a local electrician, and it was very convenient of him to come all the way to the job we were on to fix our coolant leak. He was very detailed and showed up when he said he would. Finding a good mechanic is difficult, and we will definitely be referring all friends and family to him in the future.Services: Auto water leak repair”
“Very happy with my first visit here, needed an alignment on an old van which proved difficult to zero in, but they persevered and got the job done, very knowledgeable, charged me standard rate even though it was being worked on for a number of hours, even ran passed closing but the Owners and mechanic stayed until it was done. Very pleased with my experience and will return and recommend to others in the future.”
“I had my oil and filter changed at Snappy Lube today. The two young men who serviced my car were polite and efficient. They checked all the fluids and made sure there were no leaks before they let me leave. I will be returning in 5,000 miles.”
“Living very rural and breaking down on the highway is very scary but Ridgecrest towing company was there very quickly and the driver was fantastic, so kind and caring! His name is Dale and I thank him so much for making a bad time bareable! Great company!”
“I had to get inspections done in a couple of vehicles. He was able to take care of it quickly.. very friendly.. Only thing I will say is.. no appointments needed, but don't get upset if they're closed for lunch .. lunch hours do vary”
“I had a headlight out so they offered to replace it before my inspection. I ran to the parts store, fixed it, came back even after they had closed and they completed my inspection! Thank you!”
“Very friendly staff. Has the necessities you need. Convenient restrooms on the side of the building. Ask for key at counter. Nice people, very attentive. Biker friendly.”
“Steve (owner) has been one of the nicest person I've ever met. One of those that make you still hope there is still good and honest people in this world. He literally saved our trip back to Florida. We came to Waynesville on Thursday, asked a shop in Asheville to check the brakes on Saturday and they said they were good enough to go back home. We got ready to leave on Tuesday morning and 40mins after going down the hills the brakes started shaking... it was 8am, my husband stops at Superior Auto Services without noticing it was already open. I got off the van and Steve comes out and offers to help us immediately. My 65yr old mom, my 5yr old son and my dog were with us. He not only took care of the van, but also took us to downtown so we could have breakfast while he was working on the van and picked us up once it was ready.Job was done in a timely manner and we were able to get back on the road. Steve was our angel and I will always appreciate his service!Service: Brakes”
“Everyone brings up the exit for the church... Honestly the exit of the church has nothing to do with their business they do fabulous work not only for the people of Franklin but for the community as a whole”
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“Welsh automotive did a very good job fixing a difficult problem on my Kia. I trust Welsh give a fair price and not take advantage of me when doing repairs on my cars.”