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June 2024 by Jason S.
This review is for their legal department. I went to legal on 03 JUNE 2024. I not greeted by the civilian woman who worked there. Instead, she asked "why are you here?" I informed her that I wanted to appeal a permanently filed GOMOR, to have it rescinded. She disappeared for a few minutes. I was immediately not confident that I was going to receive any help because she seemed bothered by the fact that I was in the office requesting assistance. She eventually resurfaced and informed me that I have to wait 6 months to a year past the filing date to appeal. I informed her that that information is not in AR 600-37. Additionally, my SM informed me that I am able to appeal the GOMOR and request it be rescinded. She said, and I quote: "I don't care what your SM told you. I care what my OIC told me." This is how you can tell she's a Government civilian employee, rather than a regular employee. That comment was wildly inappropriate and utterly unprofessional. They treat you with such disregard and disrespect. I immediately contacted Matthew Barry. Matthew Barry is former JAG, a West Point Graduate, and a retired Major. He, of course, informed me that the information the OIC gave me is not correct. There is no waiting period to appeal a GOMOR and request that it be rescinded. This is why people opt out of the "free" legal services the Army provides because it is virtually nonexistent. Rather than help a soldier who has politely requested their services, they rudely and abruptly send them away with fallacious information. I now have to spend thousands of dollars rehiring Mr. Barry because the Army legal team lies to soldiers and blatantly refuses to offer them any assistance. I will now be filing an ICE.
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July 2023 by S
Place is great except worker Jim is always in a foul mood it seems like.
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November 2022 by Logan B.
I'm surprised the US military is able to function with bureaucratic facilities like this one. I can't speak to the entire building, but considering the immense daily wait times for the ID center, either higher some more staff or streamline your process. This place is ridiculous.
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September 2022 by Nicky Mirks
Nice place to relax and enjoy some snacks
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April 2022 by Jake M.
The mens restrooms by the main entrance on the 1st floor was an incredible experience. The bathroom was very clean and well maintained as well as fully stocked with toilet paper, soap and paper towels. I wish that I could give this post more than five stars.
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March 2022 by Ashly Gould
Thank you to the men and women who are working, volunteering, and being proactive in the lives of our military folks and their families. Visited the USO after reading their fb about tickets to a local baseball game. The staff took time to show us around and offer us several of the donated goodies from the local stores. We are new to the are and reached out to other military family friends we knew about the tickets for the game and they were unaware of the USO on post. So thankful for what y’all do and wish to bring more positive awareness to your organization.
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August 2021 by Burudi J.
The DEERs office at this location is an absolute joke. When you call to make an appointment as a retired veteran, not only do they not answer, they will hang up on you. This is so sorry and sad. Using the web to try and make an appointment is very confusing and it is constantly down. Just all around sorry service that you can't get
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February 2020 by Golden Squad
Awesome staff, snacks available, computer, fax, and helpful information for programs available
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February 2020 by Rich Ray
Great organization for vets like me
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November 2019 by Edgar Perez
Very friendly staff and good spot to relax at
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October 2019 by J GRM
I went there for free lunch. The people there are very friendly. However, I didn't put my real email address because they'll send me too many junks.
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June 2019 by Steven Stone
Great facility, friendly management
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May 2019 by Randy Nguyen
Always busy and never opened on the weekends. Not enough computers. The base needs to expanded this place. The people who work their are super nice
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May 2019 by Brandon Ferguson
So many resources for soldiers here. Nice place.
