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November 2024 by Sam Snead
The positive reviews for this company have to be fake because the response from the company to the fake reviews is an identical generic one in each case, which does not address the specific concerns of the customer: "We are . . . We strive to provide the best service and knowledge in the optical industry." How pathetically trite!
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November 2024 by Peter Volpe
Andrea was great! Highly recommended for all of your eyecare needs.
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November 2024 by Don Babcock
Andrea was an excellent sales associate. She helped me with everything I needed and is extremely knowledgeable!
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October 2024 by Mallory Zuech
I had a good experience. The worst was the wait but it was because I was about 10 minutes late so they let the next appointment ahead of me. So I get it! I was happy I left the mall the same day with the glasses I picked. The doctor was friendly, personable, and professional.
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October 2024 by Anet Frasto
Camryn was great! Super accommodating & helpful. She made the entire experience seamless. I am super impressed with my new eyeglasses
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October 2024 by Abigail Reiter
Jaime was very helpful, patient, knowledgeable and friendly. He made our shopping experience quite a pleasure!
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October 2024 by b k
Service and choice of frames are good. However, the customer should be provided with items s/he is getting. Creates doubt in the customer's mind.
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October 2024 by Sorrell Saunders
Great service and great job. Thank you LensCrafter employees.
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October 2024 by sarah d
Good selection of glasses, and I love the unisex options Rayban has. The staff has no problem letting you look around and try on glasses as much as you like. I appreciate that a lot—if I’m buying something I need to wear every single day, I’m gonna take my time picking them out. Courtney helped me in-store and she was great! Very honest and a good salesperson, she obviously wasn’t trying to upsell me on features I don’t need. She helped me later over the phone when I called back because I forgot to order sunglasses. I was able to purchase prescription sunglasses in the exact same frames over the phone, because I had already been measured for them. Overall I had a great experience
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October 2024 by yehuda lev
I came to change my progressive lenses within the 1-year warranty program for which I paid about $44. I was unpleasantly surprised to be advised that on top of the above sum, I have to pay additional $25 as a "copay" - of which I was not advised at the time I purchased this "warranty/insurance". Additionally, I was told that I cannot keep the old lenses (the ones I have now) and which I planned to save for an emergency glasses I keep in my car. Yet another thing I was not advised of when the warranty/insurance was purchased. This is not an honest practice.
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October 2024 by Joan Bell
Andrea, salesgirl at the Southpoint store was super efficient helping me buy my glasses. Andrea was very helpful, truthful, not pushy and a lovely person. She is very professional. I would buy glasses from her again!
I wouldn't go to the Burlington store as I had very very bad experience and was not treated well. When my glasses arrived they were the wrong pair and they wouldn't even give me a refund.
Go see Andrea at the Southpoint store.
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October 2024 by Pam S
Andrea and Chelsea RoCk!!!! Thank you a million times over for repairing the arm of my glasses!!! XOXO - The best!!
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September 2024 by Xyz Youtube
Do this the phone calls, hell no. Sorry but you should be lucky.
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September 2024 by Hedaya Megeed
Chelsea was amazing!! She helped me fix the nose piece on my glasses and she was so friendly!
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September 2024 by Debra Green
Great purchasing experience! The sales associate, Katherine, who assisted me, was very helpful, friendly, and she handled my purchasing needs with expertise. She greeted me as soon as I entered the store and was extremely helpful throughout my buying experience. Thank you!!
