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December 2023 by Jacquelin Winter
Paramount Destinations cares about their customers and it shows in their excellent vacation home maintenance and high-quality attention to detail and customer service. I can’t recommend Paramount Destinations enough for your Outer Banks’ property management and/or vacation needs and will be recommending them highly to friends and family.
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August 2023 by Tamara Honaman
Paramount was a wonderful realtor to work with when renting a house for our Outer Banks vacation.From the ease of their site, to their quick and friendly customer service to the quality and immediate attention to our on-site needs - it was a pleasure renting from them.We would use them again, for sure!
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August 2023 by Kelly Chanona
UPDATE -- I would like to reply to your response. The tech was very nice and did come over multiple times. However, he did not amend the issue with the smoke detector on the 12+ foot high ceiling. It continued to set off on its own, bright and early - I had to make 3 calls for it to be amended. In regards to the 3 window units. He only brought 2 initially. One was placed in a kitchen window and one in a dining room window. Those did not produce enough cool air to keep the temp to a liveable number. My husband had to install one in the master bedroom for our children to sleep. We were told an AC tech would be coming and they never showed during our stay. I asked for a third window unit so that it could be placed back in the dining room. The one that was placed in the garage was broken and leaking all over the carpet, this was the one my husband moved. Which only left 2. We had to take the dining room one out again and move it the bedroom. We have pictures of the broken thermostat - it never reached 70 degrees on the main floor, it never reached 80 degrees for that matter. Perhaps upstairs with the 2nd unit it did. But not downstairs. The window that he saw open was in the master bedroom on the main level - bc it was so unbearably hot with an infant in that room we had to open the window,. It was the only one with a screen. The window got stuck and I told your tech and watched him try to close it as well. He could not, he knowingly left the house with the window stuck open. My family out of the group had to leave that day because of the inside temp. A different couple left the day before and my elderly parents left that night; leaving one family to last the stay. Please read the reviews that families left before us in their notebook, I am happy to show you pics of the reviews if you can't obtain them. We are not the first family that this has happened to. This was our 5th time renting from Paramount and 2nd time renting this specific house. With zero complaints from our previous stays. Perhaps if the owners did the right thing for their returning renters I would not be blasting this. But for $9000 a week - and all of the issues - shame on you for allowing it. Also for the 2+ weeks it took to hear back on the situation as well -- poor customer service. I would give negative stars if possible.Sound Escape — Do not waste your money on this rental. The owners and Paramount Destinations do not take care of their renters. AC broke on the hottest week of the summer with heat advisories every day and all they did were place 2 broken window units in. 2 Senior citizens and a family with infants among the rest of the renters had to leave early bc of the heat. Broken beds, broken shower/tub, broken lights, smoke alarms that went off every morning and were never fixed - when nothing was being cooked; dirty pool, broken vacuum and no screens in the windows to keep the bugs from coming in if you wanted a breeze. $9000 a week and no compensation. The owners and Paramount said they provided enough. DO NOT WASTE YOUR MONEY HERE. Last week of July 2023 - worst vacation.
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August 2023 by Krista Magalhaes
Update: Paramount Destination, you can continue to twist the narrative to fit your story. There were only two working window units provided. The third one in the master bedroom was broken and removed. My brother in law switched it out with one from the great room area. The entire back of the house is windows and doors which lead to the pool. It was not possible to keep all doors closed at all times with people going in and out of the house to the pool. Not one of you stayed on the property for an extended period of time therefore I find it even more insulting that you are insinuating we are lying about the heat and how ridiculous it was. Also, in the Guest Book it was noted twice that the AC was not working properly. As for the bed, the picture speaks for itself.We rented Sound Escape for the week of July 23-30th through Paramount Destination. It was by far the worst vacation experience for my entire family. After paying $9,000+ for the week, our AC was broken on the first floor and master bedroom, one king size bed on the second floor was broken, the AC was broken in the room with the bunk beds, the bathtub was broken in the Jack and Jill bathroom, the lightbulbs were out in the same bathroom, and to top it all off we were greeted three mornings straight with a fire alarm that went off in the room with the tallest ceilings. After calling the Property Managers to fix the broken AC and fire alarms they brought two window units, one of which was broken, to cool off the entire first floor. This happened to be one of the hottest weeks of the year. When it was all said and done my sister and family with a newborn and elderly family members left before the end of the week because the heat was unbearable. After asking Paramount Destination and the owners to please consider some amount of compensation, which took over two weeks to finally connect with someone from the management company, we were informed that the owners felt “enough was done” to accommodate us and there would be no compensation. We have rented at least five times from Paramount Destination and twice the same house, Sound Escape and never once made a complaint about any of the properties. I am so unbelievably disappointed in both Paramount Destination and the owners of Sound Escape and they way they treated us. We will never rent from either again and will be sure to warn people about their homes and services. Shame on them for treating their customers so poorly.
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August 2023 by Grant Jacobs
We recently stayed at a VRBO managed by Paramount Destinations. It was a 6 bed 5.5 bath home with pool and a hot tub. Plus a rec area with a pool table/ping pong table. The house was very clean with high end of wolf appliances. A very large kitchen and a large living room area. The house was 3 levels with the top 2 levels having multiple decks. This was a beautiful home that served all of our needs. Plenty of room for the 14 of us to spread out. Just a short walk across the street to the beach.
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August 2023 by Tami M Jacobs
Our family of 15 stayed at one of your beach homes and had simply the BEST time. The house far exceeded our expectations and met all of our needs. Staff were helpful and quick to respond to questions. Highly recommend!
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August 2023 by Keith Seely
Loved the house. Setup and location were perfect for our large group. Would most definitely return in the future.
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July 2023 by L G
We stayed at Sea You Later which was a great house, lots of living space, large pool and hot tub, short walk to beach, and THE most organized and equipped kitchen of any beach rentals from past. Paramount was responsive to our needs. Only issue was no bar soap provided- they did say to pack this on packing list but I guess I figured we would have a little hotel bar for each bathroom starting out. Also loved the privacy of the back yard.
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April 2023 by Barbara Moody
It was an absolutely beautiful house beautiful location. Easy check in easy check out no problems at all beautiful house
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September 2022 by Scott Vickers
We had an amazing experience in the Pinch Me property. The house was beautiful and it had all the amenities we needed. I would definitely recommend this property to anyone looking for an amazing experience in the Outer Banks!
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August 2022 by Patrick Mcgovern
This is our third consecutive year staying at the Jewel. We were down this year for a family reunion with 38 people and we rented two houses. We had family members come in from all over the country. The Jewel was everyones favorite house to spend time with each other. The floor plan on the main level is open and allowed us an area to eat, talk and play family games each night. The location is a stone throw to beach access and made it easy to go back and forth to the house. I look forward to our next stay and hope to spend it at the Jewel. Thank you for another great family vacation.
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August 2022 by sheila sullivan
Very disappointed ., I noticed as soon as walked in our house it was not clean. I went to take a shower In the master bath ., there was a huge hunk of hair on the shower floor and the walls ., totally gross ., the flood around the toilet wasDirty as was the back of the toilet ., kitchen had food in the sink drain Coffee stains on cabinets , appliancesRefrigerator was disgusting ., hair snd food on shelves , ice maker covered in mold ., dirt and food stuck on floors, bottle cap on floor in master bedroom ., all drawers .. kitchen , bath filthy ., windows have probably never been washed in or out , dirt, fingerprints on all doors ., I could go on and on .,,We arrived at 8;00 pm and certainly didn’t want someone to come then , we had plans for the next day , wasn’t going to have some stranger come in with all our stuff there .. they had 6 hours , what did they do??!! We were also not happy to find not one bar of soap or tissuesHad to go to market, get cleaning products too snd clean ourselves to be able to live for the week .,outside deckNot clean either ., we would never stay here again or recommend
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July 2022 by Mary Graves
We stayed at Memories in the Hammocks through Paramount Destinations in June 2022. We have rented several homes in Corolla through a handful of different management companies. This was BY FAR a wonderful experience and neither Paramount nor the owners of Memories disappointed. The house is extremely clean (thank you Paramount for considering this a top priority!), the attention to detail and quality in the contents of the home (thank you to the home owners!) made our stay so comfortable we didn't want to leave. Loved the screened in porch right next to the pool so the baby could nap in the shade while the rest of the family played by the pool. Cannot wait to go back!
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July 2022 by Vanessa Goodwin
Review for Memories:What a wonderful week in our happy place! The house was incredibly clean, plenty of indoor and outdoor space for our family of 7. We loved the screened in porch and the pool was exactly what we needed, in early June it was perfectly warm and refreshing! Overall an amazing stay- we will be back!
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June 2022 by Cynthia Wilson
From the time we entered , the gate the grounds were impeccable, the people were so friendly and when we opened the door to the place we were staying it was just beautiful. The view from the balcony of the ocean was amazing. My husband loved getting up watching the sun rise over the ocean each morning. The shuttle to the private beach was awesome as well and the service was amazing!
