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October 2024 by Denise Grigg
Extremely professional, helpful and personable experience!
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August 2024 by Brittenay Causieeetko
I usually don't come to this one because I find the staff to be rude. BUT, I tried it again and the person, Phillip, that I had a rude encounter with before, was once again rude and condescending. He doesn't explain things well and when you don't understand him, he becomes flip even though it's on his end. I'm done trying to like this store. This is 2 minutes away but I'd rather drive to rea road that is 5 min and get better customer service.
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July 2024 by Karen Earnhardt
This location is convenient & employees are attentive, quick & helpful.
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July 2024 by Mr
Philip is very rude and unprofessional and definitely requires some basic customer service training.
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May 2024 by Brittany Hoffman
Jai went above and beyond to print my pictures. Thank you!!
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April 2024 by D Hoffman
Just finished visiting this store. Jai went above and beyond to not only help me but multi-task helping other customers at the same time to make sure everyone was helped in a timely manner.Not only was he notarizing for one customer, he was also sending a package out for another, helping a third client return equipment to an internet provider, all while asking what modifications and sizes I needed on the high quality pictures I was printing. He and the other employees in the store really seem to care about the customer experience.I have always had a great experience at this store and will certainly be going back to print photos, notarize future paperwork, and ship packages in the future.Highly recommend this store!
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April 2024 by Brittany Halberstadt
Jai went above and beyond to print my pictures. Thank you!!
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April 2024 by Fadi Kater
Couple of fruity boys working together are the slowest most inefficient stuck up rim rammers
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January 2024 by Elena Brazzero
Walked in today to make one copy I needed urgently. I was the only person in the store and the guy working was packaging a small 8x10 envelope. He handed me the sheet with email I immediately sent to the email what I needed printed and he returned to tape up this envelope, I waited for like 6 mins and I said I sent you the email can you please print the one sheet for me as I’m in a hurry. Remember there was no one else in the store. He said ok and now was on the phone which he was calling because the phone never rang and then continued taping this envelope. I walked out! It was crazy how he was completely ignoring us. Sad that the customer service was so ridiculously bad!
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January 2024 by Diego Brazzero
If it were possible post zero stars, I would, was the worst possible experience in the UPS Stores ever. Don't go to this store, at least in the morning
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December 2023 by shalom charlotte
This place used to be five star! The guys who run it/own it are so consistent with wonderful customer service and fast service. Now they've hired all these little sleepy knuckleheads the service is nothing but frustrating.
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September 2023 by darrell avery
Excellent service from Nick B and EJ. Great team members would make great managers.
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August 2023 by Suzette Phillips
I had the best help from Nicholas & EJ at this location. I had So many Amazon returns and these two young men worked as a team to knock them all out. I was the only customer so I was finished in no time. I was so thrilled and impressed with them I had to take their names so I could praise and appreciate them! This UPS hired some really great employees! Thank you EJ & Nicholas!!! Y'all are the Best!!
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August 2023 by HideYour TwoK
Since some recent staff has been brought in I have found my visits more welcoming and efficient. I only order from UPS now as opposed to USPS.Before when I visited the staff seemed so bored they would rip jeans and sew them .
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August 2023 by Nithya Andiappan
The driver didn't even knocked the door Just posted sorry we missed you..Now I have to travel and collect the package.