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August 2024 by cody zellner
I went in there after being to two other FedEx.
Absolutely horrible customer service at all of the locations.
They are so quick to enforce the little authority they have by saying no.
Every location that I went to would give me incorrect information.
Maybe do a background check on the employees that you’re hiring because all of them seem to have an education of a third grader.
I have never had such a bad experience, trying to mail a package in my life.
I felt like I was at the DMV.
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August 2024 by Jennifer E.
Good location. Off east blvd right beside the Moe's. Few parking spaces in the front and could get a bit tight on a busy day. Employees were super friendly and efficient. In and out in 5 minutes. Will definitely be coming to this location a lot more often.
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July 2024 by Lauren Casey
Somehow shipped my item for free. Not sure! Loved it
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July 2024 by Janice Ong
I received an incredible great service from Dre this evening. Dre handled my returns to a retailer very professionally and efficiently. Thank you Dre
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May 2024 by Ashton James
every time i leave this store i think about how friendly the people who work there are!
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May 2024 by Charlotte Carolina
I had a very large order going to multiple locations and the Assistant Manager, Leslee was extremely helpful!
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April 2024 by Maisie Mraz
This fedex location has the friendliest staff- very helpful with shipping needs and printing projects. Always have a great experience here!
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March 2024 by Eric Blitzer
Everyone here is SO helpful. Only FedEx location I go to in CLT.
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March 2024 by Anna Diehr
Brandon was super nice and helpful with my printing.
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February 2024 by Andrew Phan
I dont like how the associate manager up charges on things that she makes sound like would be free. I came to print a shipping label and left paying $4 for it lol. Odd bc i thought printing was free? Definitely left feeling like i got manipulated bc of how she spoke to me. Everyone I’ve spoken to at this location prior has been nothing but kind and helpful though.
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February 2024 by ahmed ibrahim
I was serviced by Brandon. The best customer service I have ever seen since I stepped foot in this country. Thank you Brandon and I wish nothing but the best opportunities!
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December 2023 by Hannah Yoder
Came in last minute right before close and right away Brandon made me feel welcomed and reassured me by letting me know that there was no need to rush it even though they’re closing they will make sure that they take care of me. And not to worry. He was so sweet even offered me an envelope to keep my items in safely when I ultimately decided not to ship. He then walked me to the door to let me out as it had been closed at that point and wish me happy holidays and happy night. The energy that he gives off and the smile on his face just made me feel compelled to write this review on him he should have a raise and FedEx should never ever let this employee go! If they do I will take him for sure! FedEx lucky to have Brandon!
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December 2023 by Buck Lawrimore
Usually their quality is good, but this time the price quoted online for printing postcards was $36.99. The price we were charged was $161.40! We were shocked and upset but could not get the local office to lower the price at all. Beware - the online printing price and the store printing price are not the same!
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December 2023 by Andrew
Staff is nice. Clean tidy. Easy to use printers. Cost less than 20 cent to print black and white.
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December 2023 by Shanhan M
This will be my go to shipping place. I had to return an item and I was already not having a good day. I was in and out quickly and had two nice men help me tonight.
