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January 2024 by M. Jane J
Love here! There are everything I need!
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January 2024 by Kristina Kis
Lazy workers with a lot of attitude. Girl in the glasses snapped at me because i ask them don't tie my balloons together. Horrible customer service!!!
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January 2024 by Shovana Nepal
Terrible customer service.
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November 2023 by Alice White
Don’t shop here! Specifically, Cary Crossroads store. I was looking for some costumes for a Christmas parade. I called this particular store to ask them if they had any in stock. I was told that they did. I called ahead of time because I explained to the woman that it was a long drive for me to get there. So I drove 50 minutes one way to pick up the costumes only to find out that they really weren’t there.The manager, Melinda, told me to go next door to Hobby Lobby and check. I said really? They sell costumes? She told me to check and if they didn’t have them to come back and she would go in the back to see if she could find them.Of course Hobby Lobby doesn’t sell costumes! I was gone all of 5 minutes and returned so Melinda could help me. She went to lunch - so I would have had to wait who knows how long.I called her manager and got ,” I am sorry- I will talk to her.” I left and drove another 50 minutes home.Party City needs to get their act together with managers that have skills. This is an utter failure.
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November 2023 by Lynetta Spells
Cheers to the staff that was working yesterday around 1pm, you guys were amazing .. very helpful (without being asked) and even added in some recommendations (without being asked) wonderful team .. thank you for the help!
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November 2023 by Rachel Israel
Balloon delivery is a nightmare. They outsource giving a two hour window at THEIR selected time. So it either shows up after the party starts or after it’s over, what a joke.
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October 2023 by Rachel C.
Beware: ballon deliver is outsourced, they choose the time not you, so their is a chance with their two hour window the ballons won't even make it to your party.
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September 2023 by Sara F
Always so quick and easy swinging in this location! Jasmine is a beast with the balloons and always so kind! (They’re all so kind)
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August 2023 by Pamela Maple
Ordered 120 balloons to be delivered today for a very special occasion. The day of delivery (today) they canceled. They did not have a driver and would “try” to get them delivered.AND to get my money back, I have to go back in person. HORRIBLE experience ?
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August 2023 by Patricia M.
Staff was friendly and helpful. Location was good too.A great place to use in business if you have need of party supplies.
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July 2023 by Raquel Ledbetter
Came in right at 10 A.M. and the attendant was very helpful as I had to order balloons last minute for a work celebration. She was very kind and helpful and helped direct me to which balloons were available.
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June 2023 by Jessica Vega
It’s an ok store. A lot of the stuff is all over the place and the service you get here is pretty hit or miss. I’ve had excellent visits, but during my most recent one I had a pretty rude cashier who didn’t even speak to me other than to tell me the total and to put my card in the machine. It seemed like I was an interruption to whatever else she was doing.
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June 2023 by Alex Nowden
I was able to purchase and take home my balloons within 20 mins
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May 2023 by Brittni Sanborn
Every time I go to this place it’s always a cluster, wish there was another place to go to. Customer service sucks checking out always takes 30 minutes plus and the workers just seem like they don’t have a care in the world to help or be productive.
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May 2023 by P James
They refused to take a credit card return without the credit card being present. Yes we had the receipt. The card used to purchase the items was from someone out of town. So it appears we are stuck with sorry items we can't use.