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October 2023 by Kara D
DO NOT RENT A CAR FROM HERE! THEY DO NOT HAVE THE CAR WHEN YOU HAVE A RESERVATION AND THEY DO NOT HELP YOU AT ALL WITH FINDING A CAR. THEY CALL YOU 30 MINS BEFORE YOU ARW SUPPOSE TO PICK UP AND THEY SIMPLY SAY SORRY. TERRIBLE CUSTOMER SERVICE!!
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January 2023 by patrick mccandless
Got to the location at 2 pm on a wed,just a sign that says they will be back later,I'm supposed to be heading out of town for work,poor business sense
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October 2022 by Monmoto Ghosh
Wonderful character, grin and the case of extraordinary costumer administration. Energetically suggest visiting her for your on base rentals. On account of Enterprise Rent-A-Car.
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October 2022 by Dorothy F Kaiser
Wonderful character, grin and the case of extraordinary costumer administration. Energetically suggest visiting her for your on base rentals. On account of Enterprise Rent-A-Car.
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October 2022 by Heather L Dingle
Super nice people! Customer service compared to enterprise is no comparison. Hertz all the way baby!
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July 2022 by Mike Williams
Danni was very great, she goes about and beyond every time I book a rental. Awesome personality, smile and the example of great costumer service. Highly recommend visiting her for your on base rentals.
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June 2022 by Julia Trif
Hi,My name is McGyver Rosales, and let me tell you that Danielle is the best. She took care of us to the fullest! Couldnt be happier she deserves a company paid vacation to wherever she likes
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May 2022 by Walter A Lutz II
209 Western Blvd
Jacksonville, NC
This particular location has canceled my reservation quite a few times over the last couple of years when in dire need. Most recently on Thursday when my personally-owned vehicle broke down the day before. I scheduled for a pickup and they had the 1-800 number call me to let me know they had no vehicles until after 4 p.m. and would call me to let me know what they had. No one ever called leaving me without a vehicle for 4 days. I spent more on Uber and Lyft then it would have cost me to rent a vehicle but gladly gave my business to those drivers because they have better principles than this company.
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April 2022 by Junior Lokz
Everything went smooth at both locations. Staff friendly and attentive at both locations as well. Quick service, will definitely use again.
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December 2021 by Justin Cacha
The lady who assisted me today was very nice and really helpful. An overall pleasant experience!
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October 2021 by Robert Stanley
Mia lee went above and beyond making sure I was taken care of and satisfied with my rental. She even took time to follow up on a reservation and made sure I got into a vehicle when it was slim chance of getting one anywhere. She was very professional and shows passion for her career.
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April 2021 by CaptJay
Didn't have what I reserved. I paid for a full size SUV and they said it didn't show up. Had to settle for a mid size SUV. I really needed a full size for the gear I was hauling.
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February 2021 by Andrew Doll
Great customer service. Looked out for the customer. By far the easiest enterprise experience I've had.
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January 2021 by Marine USMC
Mia lee went above and beyond making sure I was taken care of and satisfied with my rental. She even took time to follow up on a reservation and made sure I got into a vehicle when it was slim chance of getting one anywhere. She was very professional and shows passion for her career.
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December 2020 by Jimmy Johnson
It is easy to rent a car in the first place. Additionally, any dings to the body were reviewed prior to leaving the parking lot. Also, it was easy to change my return date as needed.