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August 2024 by Kristine Steiskal
No air conditioning for a month, you would think people spending hundreds of dollars here that they would fix the air for a better shopping experience
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August 2024 by Donald Sizemore II
BJ's were "unable to publish my review" about bruised/rotten fruit and long lines for someone to count the products I've already checked out myself, so here it is in a place they can't censor.
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July 2024 by Josh Valverde
I've had the most amazing experience with this company! From the moment I walked in, I was greeted with warm smiles and exceptional customer service. Marcus at tire center went above and beyond to make sure all the needs to me and my family were met and answered all my questions with great patience and knowledge. His attention to detail and commitment to customer satisfaction is truly impressive. I highly recommend this place to anyone looking for top-notch service. Thank you Marcus for an outstanding experience!
PS: we only went to refill the propane tank, not for tire service, and we got such an amazing experience!!!!!
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July 2024 by Harry Porthouse
The warehouse is logically laid out. Good selection of products and excellent prices.
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June 2024 by Danny Stewart
The renewal membership is $110. I can't see any way we save more than that in one year. We will be shopping Lidl and Aldi's.
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June 2024 by Robert Harris
Daily shopping. CUSTOMERSERVICE AWESOME.
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June 2024 by Faith
BEWARE‼️‼️ if this is your first time shopping at BJ’s there’s no such thing as a free shopping pass. They’ll issue you one at the front desk, but won’t tell you if you don’t get a membership they will add on an additional $50 when you check out. No one told me and I felt like I was forced to get a membership because I was checking out and notice it added on $50. Why not tell people that it’s not an actual free day shopping pass and you’ll be charged either way. The store is no Sam’s club or Costco’s! What a waste of $50!
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May 2024 by Whitney Bradshaw
Change my pick up date after I paid for the groceries will not be buying from here again.
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May 2024 by DB Brown
While I usually have good experiences at BJ's, my interaction with the older gentleman at the gas station was quite the opposite. His lack of basic customer service skills and a very rude attitude ruined my mood within moments of arriving. It's disheartening to encounter individuals who consistently project misery and disdain for their job, lacking professionalism along the way. Considering the simplicity of his role, it's perplexing why he remains in a position he clearly despises, especially when there are plenty of others who would eagerly love the opportunity to take his place.
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April 2024 by Layla Borisouth
Restrooms smell like doodoo
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April 2024 by Scott Shaffer
Layout is different, not horrible though. Friendly atmosphere and it's a wholesale club so obviously they sell in large quantities, not sure why someone actually complained about that at a whole sale business. Anyways, it's worth the shot to try either way.
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March 2024 by Trenton Menius
This store is decent, but BJ's pricing is nearly predatory. They create the illusion of savings by imitating real wholesale clubs like Costco and Sam's, but on average their prices are nearly twice the per-weight pricing of the same products at regular stores. Dont believe me? Bring in a Food Lion sale ad next time you shop here.They try to smooth this over by offering coupons cyclically, but in my opinion its MORE expensive to shop here even before you factor in the cost of membership, which would surely offset any perceived savings.This is simply a money trap for un-savvy shoppers.
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February 2024 by Ross Deordiy
Nice, tidy, decent product selection, not crowded, lots of parking
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February 2024 by Morty Lancet
We were interested in possibly purchasing a laptop it was the display model as they were out of stock on it. I went to member services and asked for an associate to help us by the laptops she called someone on the radio needles to say nobody showed up. When we were leaving I asked a member or the leadership ship team if they sold the display laptops he told me.it depends if they are going to be getting that model back.in. i asjkes hi. To come woth me.to the laptops so.i cam show.ho..which one i was talking about. Instead of doing thst he walked away. I have beena bjs meber for several years i will definitely have to decide whywr or not to renew my membership next year . Ii will be purchasing a laptop elsewhere.We wOuld.liie the store.mamger to contact us by email.
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February 2024 by Shaunda Hilliard
Shopped at this location one night 10 minutes before closing knew exactly what we were going in to get and where it was there was a young man that was short and was telling us that we needed to get our groceries up to the front. They close at 9 o’clock That was all good and then he came around again at five minutes till 9 o’clock and said you need to take your stuff to the front we are closed and we had four minutes to spare. We were picking up our last item. We talked to the manager on duty. She was a white girl with curly hair . She told us that he has been going through some stuff. We told her we have also, that’s not an excuse and she needs to handle that. He was very rude. When we went to the parking lot we met other customers that dealt with the same issue they asked us was the young gentleman rude to you like he was to us. In my eyes, the manager did not handle that professionally I work for the public too, and you never blame a coworkers attitude to a customer saying that they had the right to do what they did all she said was I’m sorry for the way he acted and he should not have, but I will say he’s been going through some things. No EXCUSE. That’s what’s wrong with society now they don’t train the new generation on how to treat others and that was unacceptable.
