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July 2024 by Shannon Lynch
Quick turnaround. Polite employees! Great service!!
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July 2024 by James Graves
Absolutely superb service will be back
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July 2024 by Alvina Lyons
Friendly clean helpful great location.
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July 2024 by Brett Andrews
Great job! Very polite and curtious! Did not have to get out of my vehicle.
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June 2024 by Betty M Lovelace-Ross
Excellent service
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June 2024 by Sean Brookins
We have been a years long client of our Burlington store. The service is always impeccable and the service is reasonably priced.
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June 2024 by J Mark Fox
Friendly staff, reasonable price for quick service, excellent cleaning!
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June 2024 by Joseph Keith
Very good, professional
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June 2024 by Sherri Ray
I received fast and professional service! Will be back for service!
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June 2024 by Cyril NeSmith EA, CTS
Awesome team and very thorough!!
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June 2024 by Rebecca Marsh
Always very friendly, have items ready in a timely manner. Clothes are clean & cared for properly, couldn’t ask for better!
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June 2024 by Christa Ledford
I recently took my daughter's wedding dress to A Cleaner World in Burlington, NC. Having heard horror stories about getting wedding dresses cleaned (elsewhere), I was extremely nervous but knew the red mud had to be cleaned off the dress as quickly as possible. I read several articles about having a wedding dress cleaned, and asked poignant questions, which they answered with confidence, and my concern was eased. They told me they send all dresses to their sister company who only clean formal wear, and this eased my mind further.
One thing I read over and over was to make sure you let them know exactly what the stains are so they can properly document, and the person doing the cleaning knows exactly what chemicals to use to get the dress clean. Otherwise, they have to start with the mildest chemical, and keep increasing to the next level until they get it right. This increases the likelihood that the fibers of the dress will be broken down.
The only thing I was concerned about at A Cleaner World while dropping off was they did not offer me a physical receipt until I requested it. They seemed almost irritated I had asked, and the person who did the intake of the dress then said, "Well, I can get you one, but you'll have to wait for me to get it input into the computer." I told her I didn't mind waiting. I'm old school and like to have a physical receipt. She told me I would get an email and could set up a login to my account at that point. I told her that I don't currently have an account, and I'm not comfortable with receiving nothing when I'm dropping off a dress I spent a lot of money on so I would just wait.
After she got it in the computer and provided me with the receipt, I thanked her and went to my car. I then sat there watching until the dress was taken back. For a while there were no employees up there, and my daughter's dress just hung there on the hook by the cash register next to the open door. I waited about 10-15 minutes before the dress was taken back. I was not leaving until I knew this $1,000+ dress was secure. This is why I dropped my rating from a 5 to a 4 star. Just be cautious when dropping off a wedding dress. Everything was fine, but anyone could have stepped in the door, grabbed the dress and been gone.
I picked up the dress yesterday, and the red mud is gone, and the dress looks as good as new. I am quite pleased, and I highly recommend A Cleaner World for a wedding dress.
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June 2024 by Ronald Fink
The store is in an "L" shaped strip shopping center. It is on the end nearest the main street. Other stores in the shopping center include Harris Teeter and UPS. I've dealt with two different employees. Both were helpful and pleasant. While A Cleaner World is a little pricier, the professionalism is worth it.
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June 2024 by Charles Eckman
2 pair jeans pants, $25.
Two expensive!
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May 2024 by William Harrison
Y’all are so foul. Got a pair of pants back as pictured, with a massive rip on the seat. This was potentially not your fault. Could’ve happened when they were taken off. I bring in my laundry in a bundle. What’s hilarious to me is that you guys didn’t have the human decency not to dry clean and then charge me for a pair of pants that’s obviously trash. I don’t buy that nobody noticed. And if no one noticed here, that’s a big problem and you clearly aren’t actually dry cleaning clothes. Gave you guys a call and whoever I spoke to didn’t really seem to care, though I didn’t specifically ask for a refund. Won’t be spending $53 here again.
