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August 2024 by Dean Anthony
I have had nothing but bad to mediocre experiences at this Walgreens' pharmacy. I used to think it was because they were understaffed. Now I think it is mismanaged. If you use them, don't expect your prescriptions to be filled in a timely manner. Do expect their system to send you incorrect messages.
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July 2024 by Timothy Ives
Been with this pharmacey 10 years I'm done
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July 2024 by Melissa Burgess
I’m only giving them one star because it won’t let me give zero stars. Downright rude all three employees that were working that day were extremely rude
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July 2024 by Kyle White
The pharmacy is a joke! Drive through is never open supposedly due to understaffed but they are not hiring. Was told my daughters prescription would be ready by 4:15 after wife spoke to someone around 3. 4:50 now and it is still not ready!
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June 2024 by Heather Fisher
⭐ 0 stars!!!!
Beware of the Horrible Customer Service
I went to the Walgreens Pharmacy in Brevard, NC today and had the worst customer service experience ever. I used the drive-through window and waited for 12 minutes before pressing the button to get assistance. When the technician finally responded, she said "wait a minute" and then continued to ignore me. Meanwhile, there was nobody at the counter inside, and several cars behind me left out of frustration.
I pressed the button again and asked if I should come inside, to which she replied, "I don't care what you do," and continued to ignore me. The pharmacist stood at his computer the entire time and didn't even look up to help.
I decided to go inside to get my prescription and went to the counter. Despite this, the technician helped the two cars behind me from the window and left me waiting another ten minutes at the counter. When I told her that this was the worst customer service I had ever experienced and that they should not ignore customers, she said nothing in response.
This was by far the rudest and most unprofessional service I've ever encountered in this lovely small town. I strongly advise against using this pharmacy. BEWARE and avoid it at all costs.
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January 2024 by TK
Horrible
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January 2024 by Zhavargo Melvin Carroll (Smoothe Chizel)
Neat large pharmacy with accessories and every day needs an ATM is in store and has public bathroom
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September 2023 by Andrea Cunningham
Kaya in the front is a-ma-zing! She went above and beyond to help me when my credit card wouldn't read following a computer outage. The guy with glasses in the photo lab was very helpful, too.
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August 2023 by Daniel Zollenberg
Had scheduled appointment. Waited for over thirty minutes and was never seen. This place is dysfunctional.
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August 2023 by Summer McNabb
Sent script in hours ago and I’m in major pain and it’s still not ready for pickup today after 5 hours of waiting.
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March 2023 by Anonymous Anonymous
I cannot believe someone is not dead yet from the incompetence. Randomly closed with no warning or change of hours on voicemail or website. I've driven 45 minutes to find a handwritten note in the window that they were closed for the next three days. Impossible to talk to anyone at the store. I receive phone calls that rxs are ready and none are filled when I arrive. Tried having an rx transferred over several times and it is always 'never received' and I believe the other pharmacy. For God's sake do not let them be responsible for filling your life dependent medication.
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October 2022 by Ashleigh Jamerson
Went to pick up my elderly fathers prescription and the pharmacy technician, Sherri made some very rude comments about the prescription I was picking up for my father. There were also people behind me in line who clearly heard these comments. Shouldn’t be any of Sherri’s business what prescriptions someone gets. Very unprofessional and will be calling corporate.
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October 2022 by Nick
Don't get your medication sent here. Cant get anyone on the phone. Theyre randomly closed all the time without warning. Hours are inaccurate. I had medication that I need called in on Friday, it's now Wednesday and they still haven't filled it. Garbage
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October 2022 by Louis Dunham
Worse store in system. Easily 30 minutes for scrip pick up. Close multiple days due to no pharmacist. Go somewhere else if you have a choice.
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August 2022 by M R
Had to switch to another pharmacy they have to many problems and have been closed to much lately . a few months ago i was on hold for 3 hours then store closed and nothing . so done with walgreens
