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February 2024 by Kathy Goodale
Excellent staff & service!!
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February 2024 by Jordan Mahala
Phillip and possibly Josh? I think that’s his name! They were both so wonderful and made my experience very pleasant!
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February 2024 by Gray Shipley
>2 hours and 3 store visits to fix a bad SIM card (5 min process). Finally had to go to another store. Staff was nice and wanted to help but the company won't give him the tools to do it.
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August 2023 by clyde williams
Verizon on wilson dr is excellent..worked with them today…they were extremely helpful, friendly , knowledgeable …and so easy to work with…would highly recommend them
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August 2023 by Brittany Wooley
Super friendly and knowledgeable, Ryan was great!
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August 2023 by troy hardy
Ryan Keith and Jessica were very helpful and professional and would recommend anyone with any issues to stop by and see them. Thanks again for your help.
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July 2023 by Sir Zenitram
Tried to help me but wasn't informed enough to do so. Sold me a phone and plan I've spent over $200 on that ended up feeling like a scam.
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December 2022 by colleen holloman
My husband and I switched from T Mobil to Verizon today and purchased IPhones for the first time. Ryan Ott was the salesman that helped with the transaction and set our phones up and our account. He was very professional and most knowledgeable about the service and the product we choose. He took time with us to answer questions and made the experience very pleasant!
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December 2022 by Rosa Dargan-Powers
I am not good with technology. Jessica spent hours helping me set up my new phone. She was extremely, patient, kind and most importantly, did not make me feel stupid! A great store because of the customer service.
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December 2022 by Jmitchellfamily Mitchell
Lovely staff . Jennifer was great and helped my family. Very knowledgeable and kid friendly. The second day we came in she helped kids make balloon balls as we waited . My kids age 7 and 10 were so excited . She played with the kids too . The first day she was patient and helpful as we took three hours for three phones with trade ins. I can’t recommend enough.
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December 2022 by Diane Crispi
Ryan was so extremely friendly, kind,knowledge and patient in getting us set up with our phones. We are so thankful. Diane and Jim Dean.
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October 2022 by Megan Hathaway
A HUGE Thank you to, Jessica (who I worked with personally) and the rest of the team at this Verizon location. "Ryan and Alex" who also helped in assisting to find the best solution to fix my current situation. It was an extremely stressful situation I came in with, I was very worried of what the outcome would be as well as the options I had...I left doing a HAPPY DANCE!!! :) I was taken care of wonderfully! Thanks again guys!
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October 2022 by caspar coaster
I'm old, lived E&W coasts, gulf o M, (& lake Erie).. but, Boone's above 3000ft-- like no where else i've lived (like whole USA could be). Peeps at THIS Verizon store.. polite, friendly, handle freaked folks well, (and probably ok with bringing ur sister inlaw's dog in, if it's taking a while, so you don't leave him in the car!). I lose my phone at least once a year, I love these guys, and love this town....
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October 2022 by Marti Ajax
Moved my 3 lines over from T mobile and I had the beast customer service representative I've ever worked with and a great deal to boot! Can I give Ryan Ott more than 5 stars?! ?
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October 2022 by isabel hoyle
Ryan, was very helpful, patient and very acknowledgeable to resolve our problems with our phone, thanks for the great customer service and friendly help
