June 2021 by Robin Zielinski
I switched to Cricket after many years of another provider. I am extremely happy with my new service! Customer Service at this store is Outstanding.! Everything was explained to me, my questions were answered .A big Thank You Nissi & Cricket wireless! 5 stars ? ? ? ? ?
May 2021 by John Freeman
Rep wasn't very knowledgeable about services. No phones in stock.
February 2021 by Joyce Gonzalez
The best place to be for cell service. Only problem is they should explain better when selling electronics that there is no refunds for products not working. Alot of money spent for NO REFUND
January 2021 by Yaraledis Cruz
So the first interaction we had was back in August and Jose, the store manager, was so wonderful to us. He's our favorite customer service rep. I highly recommend, we always have fun when we come in to the store. Plus they have great service plans and we just love everything. Thanks to everyone on the team.
January 2021 by Melissa Maxey
You know, no matter what, when you go into a retail establishment, the employees set your experience. Greg, Ray and I went into the Cricket in Asheboro today, and Miguel & Nissi - they could to training seminars teaching others to take pride in their work. We were greeted with a positive vibe. As soon as we walked in, The first thing we noticed was how clean everything was. They both were smiling and clearly in a great mood. They took us right to what we were looking for. Told us what accessories were needed and normally, I won't buy from the store ( I'm a go check on Amazon kinda chick) but Miguel offered us a deal, that turned out saving us big!! It was 10% the accessories and a Lifetime Warranty on the Zizo tempered glass. Nissi set up the phones. They used an app to transfer everything.The entire time she helped us, she joked and had a positive attitude. Meanwhile, Miguel was cleaning outside windows and doors. They were wiping down everything and both wearing masks. When customers came in, he helped them while Nissi helped us. Then he went back to cleaning. The whole process was between 30-40 mins. I was good with that. I made sure to call the manager Jose, and let him know how our experience was. Just wanted to point out how much a positive experience sticks with people. Damn, I've spent 30 minutes to make sure I included everything. If that doesn't say it sticks with a person.......⭐️⭐️⭐️⭐️⭐️
September 2020 by jose GOMEZ
Cricket wireless is the worst in internet connection
December 2019 by Holly Spring Farm
Poor customer service. Wanted to get iPhone 6 Plus and add lines. I as charged $20 before he told me they didn’t even have the phones in stock. Was also told no other nearby stores had them in stock. Would not refund me the $20. I called Greensboro myself and they have plenty in stock.
November 2019 by Jesse Bryant
Very poor customer service
September 2019 by Chadwick MacArthur
Dude that hooked us up with new phones was super friendly and easy to work with me and my wife left Sprint for them and it's well worth it !
July 2019 by Nancy Rosa
the worst customer service i was waiting one hour and i had to walk out because one of the employees was taking three hours with one customer and she was chatting away. Bad service
April 2019 by Mary MEMlendon
Nice people but I think I will stay with my current carrier.
March 2019 by Joann Bailey
January 2019 by kat ore
Wouldn't use any one else
October 2018 by Brian Scotneck Farrell
so decided to change from t mobile. got phones tested and a cricket store who said they where ok. got 3 lines and 1 phone. got home to realize they have bad service in my area which is 4 Miles from store. my old phones won't work on wifi calling as cricket has a weird wifi set up. so I paid $240 for 3 lines and some accessories, activation fee and service fees. yeah no service at home so 2 days later I return and said can I have the free phone for the new service as I cant
September 2018 by Dalton Butcher
Sorriest service I have ever had to deal with. The worker is very inconsiderate, rude & not helpful at all.