“We purchased a treadmill and it wasn't working properly. Contacted Jeremy the manager who was very responsive, sent his team Carson and Taylor, they couldn't get it running, but quickly determined it was a wiring problem, loaded it into van, back to the store, returned it the next day all fixed and workingperfectly, great job, outstanding customer service?”
“I would love to share a story about my grandson Joey Amico that is taking lessons with Nate for 10 months at the academy. Last year Joey played on a Minor League B team. He could barely catch a ball. This year we get a text from his new coach saying that he was proud to tell us that Joey had made a hand picked team in the major leagues. He is the youngest on the team. Playing with 5th and 6th graders. Joey is 9 and in the 3rd grade. They had a clinic in our town for 8 weeks to get them ready for the baseball season. So he was actually scouted LOL He has come so far in his abilities to play baseball. It is all do to Nate and all the great people that work at the academy. Can you tell I am a proud Grandma:) Big shout out to the Academy. They are truly wonderful. Thank you all very much.”
“I walked into foot locker at sangertown square the young gentleman came directly asked me how could they help and I really appreciate that cuz some of the stores you see out in New Hartford they get a little intimidated I want to see a big black man walk through the store so I did appreciate the service they gave me”
9AM - 9PM
710 Horatio St, Utica“EVERYONE at this Utica store is FABULOUS !!!
I had SO much going on with extras for our boat, new rods, new credit card , I hit almost every dept while I was there and they were all fabulous, knowledgeable and I feel like they cared about me !!! Ryan helped me with rods I couldn't reach and was SO patient !!!! Even the young man who cashed me out at the register was super nice !! Bobby manager was great w/ a return I bought wrong pedestal for our seat, Total night and day difference from Auburn bass pro where I will NEVER go again. We bought a $30,000 boat and it was a farse , mess, ridiculous joke. We paid for extra coating protection on the boat which we didn't get, contract was wrong 4 times, just pathetic service and sales, we couldn't even get a price for a $2500 biminy top for the boat we bought there !!. They are a mess. Utica Bass Pro is the place to go !!!”
“Last year I came in and bought a Dennis rodman signed basketball. Great purchase for me and for the price which was 120 dollars. Great deal for what it would it mean to me in the long run. Yes a few things may be overpriced but if you want support this business because I do at least twice to 3x a year.”
10AM - 5:30PM
12 New Hartford Shopping Center, New Hartford“Working with the team at A. Vitullo Inc. could not have gone better for my wedding. They came recommended by a family member after their own wedding suit rentals were botched by a bigger, WAREHOUSE-like company that also offers suits to rent and buy. What sets A. Vitullo apart is the impeccable service offered. All of the staff we worked with were polite, professional, and friendly, making us feel right at home.From the first time I walked in with my fiance, they asked us about the details of our wedding and what we wanted in the groomsmen’s outfits. Their attention to detail was amazing and even though my groomsmen were scattered all over the East coast and had to send in their measurements, we all left with suits that fit us and felt right. Anything that did not fit right on the first try was quickly switched out for another of the many pieces they keep fully in stock at their location in New Hartford. There was no mess of waiting for a jacket or shoe to come in from another location the days before your wedding when time is precious, it’s all there on site. This was an immense help in relieving my stress as a groom and allowed me to feel comfortable and confident all day during my wedding.”
“Great store to go to without having to go all the way to the mall like you normally would have to for similar options. One of the reviews said something about 'this is a store for posers, not runners'. So just so everyone is clear, this is a store for Street Fashion apparel and shoes. Really good selection, but the selection for women could be bigger. Could also use more stock/sizes. Friendly workers; the cashier actually probably asked me a couple times TOO many if I needed help after i said I was just looking around, but he was trying to be helpful I get it. Really good sale items and a good amount of them too, along with new styles at a typical, reasonable full price.”
“Clean well stocked store great prices. Store manager Dom helped me tremendously. Advice on correct shoes for amputee with prosthetic legs. I will DEFINITELY be repeat customer. I highly recommend this store”
“Was able to find what I was looking for. However, I had to ask for help locating the item. The employee initially told me they didn't carry what I was looking for. I had to show him the item on their website for him to be able to look it up and point me in the right direction.”
“They were excellent to work with very well with communication and I was able to get a quote pretty quick which was reasonable and they met the deadline. The shirts were all done perfect just like how I wanted them. Definitely will be doing all my business here.”