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April 2024 by Nan Kebab
Nothing beats Crate & Barrel when it comes to sophistication … amazing store … perfect shopping experience … efficient staff eager to help design your home
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December 2023 by Benjamin Polen
Absolutely useless. Incompetent and actively rude customer service. Do they hate single men? Maybe they only want to talk to women and decorators? I went in, associates are not interested in helping, point you around the store, don't take time to work with you. I had to chase them down for follow ups and they still dropped the ball.
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December 2023 by Chef Sterling Smith
A beautiful show room in the White Plains mall.
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December 2023 by Emilie Devine
We had help from Holly at The Westchester shopping mall. She is an FIT graduate and worked tirelessly designing a new living room for us. She helped us with fabrics, a sofa, a beautiful rug, a swivel chair and a media unit. She stayed with us for hours until we had the perfect design. I am so happy with her expertise and especially her patience. Many thanks Holly! We’ll be back to get a new bedroom!
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December 2023 by B. Polen
Absolutely useless. Incompetent and actively rude customer service. Do they hate single men? Maybe they only want to talk to women and decorators? I went in, associates are not interested in helping, point you around the store, don't take time to work with you. I had to chase them down for follow ups and they still dropped the ball.
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October 2023 by Ben Ghamami
Found exactly what I needed. Great feeling.
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July 2023 by Gigi Gale A.
The Paramus, NJ Store is AMAZING! Allisa and her Team are AMAZING! They are so helpful and accomidating!
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April 2023 by Rita A.R.
Rude employees, will never go back for sure!
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April 2023 by Ruth Herrera
Wonderful experience and looking forward to my new sectional and more! SONIA is the person and designer that every good business should have! Amazingly surprised.
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March 2023 by Y C.
I took way to long to pick up an online order. And it took 3 people. Nobody seemed to understand how to do it. Getting a gift receipt was another challenge, and another wait!!
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January 2023 by Darren
Mid century modern home goods and furniture. I like their kitchen items the most. Our glasses and bowls have stood the test of time.
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December 2022 by Lance Le
Love me some crate and barrel though no one really speaks out to you if you have questions.
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December 2022 by Richie Galambos
Friendly service they always ask to help you lots of housewares nice stuff
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November 2022 by Kevin M.
I cqme in today to purchase some Christmas gifts for my family. I found a nice throw which was along a back wall which was all marked 20% off. which I decided to get. While checking out the saleswoman asked if it was on sale, to which I replied "yes it was marked 20% off.". She called over the radio to the woman upstairs who confirmed the sale price. - No issues. Well this is when another young woman came up to me and asked me to "take a walk with her", in order to prove the item was on sale. Excuse me?? Her attitude was so smug, acting like I was a liar with a big grin on her face. I told her where to look, as it was upstairs and I have a knee injury but she insisted that I went up with her... So I did, and showed her the wall of at least ten red colored 20% off tags. "Well where did you get it from?" She asked as we stood in from of the wall. She made me walk and point to exactly the spot were I pulled it from like i was trying to scam! All while being extremely smug, and "polite". She then ripped the tag off and walked it down stairs where she was she would "honor" the Sale. Well excuse me, but it's marked on sale, why wouldn't you honor it??? The older women behind the sales counter were fantastic and I appreciated their help, but the youbg manager was so unprofessional. I hope whoever sees this speaks with her about customer service!
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November 2022 by Gabby R.
Above and beyond service from Michael Chan. Extremely efficient and helpful with a big furniture order and we wanted to maximize our benefits with the Crate & Barrel rewards. He knows the products well and helped us place a complicated order and ensured we were able to get everything we needed for delivery to a new building. And every time I've been at the store in person- customer service has been very friendly and sales staff know how to direct us to the right products for kitchen/cookware etc. Thanks so much for the positive experience.
