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“This UPS branch is the best in the business - Don is running a beautiful group of people, enthusiastic about providing great service. The competitor is just across the street which makes the difference in culture even more stark - I cannot say enough about Don and his whole team - they are remarkable!”
“I recently had the pleasure of using the UPS Store in Rochester to ship my PC all the way to California, and I couldn’t be more impressed with the service I received. From start to finish, the process was seamless and stress-free as can be, thanks in large part to the exceptional employees Shae and Shane.
Shae went above and beyond to ensure my PC was packaged securely, taking great care with every component. Her attention to detail and dedication to customer satisfaction were evident from the moment I walked in. Shane was equally outstanding, providing knowledgeable advice and helping coordinate the shipping logistics flawlessly. Their teamwork and professionalism truly set this store apart.
Shipping a PC can be nerve-wracking, but Shae and Shane made the experience not only easy but enjoyable. My PC arrived in perfect condition, and I owe it all to their expertise and commitment. If you need reliable and friendly service, look no further than this UPS Store. Thank you, Shae and Shane, for your outstanding service!”
“Went in today with some packages and had all of my QR codes ready to be scanned and of course as soon as I stepped foot into the building I lost internet connection!! Thankfully Calisha was very fast to assist me and was extremely friendly and patient of my "wonderful" phone.Thank you for the awesome customer service!”
“Great Experience!!!!!
Went today to ship several items. They helped me unload my car. Customer Service was wonderful!! After having a horrible experience at UPS Webster. Thank you so much Fairport Crew!”
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“I always have the best experience dealing with the workers here. I always have a problem with returning items to Amazon and they go above and beyond helping me sort things out. They never make me feel dumb or bad about myself and fix my problems.
Thank you!”