9AM - 4:30PM
850 Ridge Rd, Webster
Banks
“A recent visit to Kinecta Federal Credit Union in Webster, NY began with looking to secure a loan for my son’s student housing needs, but I ended up walking out of there blown away by the outstanding experience, and in a better financial position than when I walked in. I attribute this to the exceptional service and expertise provided by Tim Ostrander.From the moment we walked in, Tim welcomed us with a warmth that made us feel like valued members of the Kinecta family. His level of service was unparalleled, and it was evident that he genuinely cared about our financial well-being.Tim's knowledge and expertise in the field were remarkable. He guided us through the loan process with a level of professionalism that left a lasting impression. What truly stood out was his ability to communicate complex financial concepts (at least to me) in a clear and understandable manner. Tim patiently addressed all our questions, ensuring we were well-informed every step of the way.One aspect that truly distinguishes Tim is his exceptional salesmanship, paired with a genuine concern for our financial goals. Our experience with Tim felt more like a conversation with a friend, making insightful suggestions that ultimately benefited us. Importantly, he never pushed any additional services on us; instead, he tailored his recommendations to our needs. He listened, made suggestions, and helped facilitate our decisions.Through Tim's guidance, my son not only obtained the needed student housing loan but also acquired a credit card with a low limit. Tim's approach was not just transactional but educational, imparting valuable lessons on responsible credit card usage to prevent any financial pitfalls. Moreover, Tim facilitated a significant financial move by helping me transfer a high-interest rate credit card balance to Kinecta at an unbelievably low rate.My experience at Kinecta Federal Credit Union, and by Tim Ostrander, exceeded all expectations. Tim's customer-centric approach, coupled with his wealth of knowledge and genuine care for our financial well-being, made this visit memorable. I am truly grateful for the exceptional service provided by Tim and the entire Kinecta team. They have undoubtedly gained a loyal and satisfied customer in me.-Jason”
“I recently purchased a house and I did it all through this bank. Victoria Shvahulyak was so helpful. She did everything in a timely manner and worked with my schedule to get everything done as soon as possible. Since it was my first home purchase she thoroughly explained the process and all the paperwork to me. I am so grateful for her. Thank you Victoria!”
1:45 - 4PM 8AM - 1PM
800 Phillips Rd Bldg 207, Webster
Banks
“A million thumbs up to Tori from Kinecta in xerox building 207. Tori helped me with a few issues I was having - she Went above and beyond to help me with ALL of them. Fantastic Customer service award goes to Tori!!!”
“Great credit union very friendly staff. I have had an account here since I was a kid and never had any issues! The only negative thing I have to say is the hours of operation are worse than normal banking hours as they close at 430 and have no Saturday hours. Also the phone system doesn't have a holding line so if they are busy you have to just keep calling back instead of waiting on hold. All in all I would a recommendThem as a secondary bank.”
“Gina D. was extremely professional and helpful. I am a manager at a local car dealership and she was educated on the process of what I was looking to achieve. She made my day and our customer we needed help with is extremely satisfied as well. I do all of my banking here and will continue to do so in the future. Coffee was great too.”
“I recently visited this Chase Branch, and I have to say it was a very good experience (Just that waited little longer than usual to get the help I was hoping for). ! As soon as I walked inside I was greeted by the staff, which was very polite, took my name and told me to wait. After about 20 minutes got the help I came here for. Thanks for the help, so happy Chase is my Bank.”
“Sincerely, I Never had any issues. Great service! The Representatives are always friendly and attentive. Professionalism. Of course, after the Pandemic, I noticed, ESL ended up with a shorter list of employees. Yet, that's everywhere!!!! ?”
9 AM - 5 PM
1998 Empire Blvd Suite 2, Webster
Banks
“I have worked with Tanya who is an amazing person. She explained the difference in loans and so much more. She is a wonderful person and is quite knowledgeable. I recommend her highly!”
9AM - 4PM
935 Hard Rd, Webster
Banks
9AM - 4PM
980 Ridge Rd, Webster
Banks
9AM - 4PM
66 W Main St, Webster
Banks
“I've been w this bank 18 yrs even 2 I had to go to NJ to care got uncle blinded, & I've never ever had a problem w a withdrawal deposit never a prob, I can call 24/7 & always get a correct amswer from a good polite caring knowledgeable cust serv rep 10 yrs of calls & if I was double chahed or charged for something I shouldn't have been they credit acct immediate & do a fraud 8nvestigation this bank, I feel is the brsy I will stay w them forever, as not 1 time did I EVER HAVE A PR9N HAVE TO HOLD LONGEER THAN FEW MINUTES EVEN NOE DURUNG COVID I CANNOT D AS Y ENUF ABOUT THE WUAIKTY OF SERVICES AR CITIZENS BANKING IN BANK ON PHONE DOESN'T MAKE A DIFFERENCE”
9AM - 4PM
1848 Empire Blvd, Webster
Banks
9AM - 5PM
920 Holt Rd, Webster
Banks
“(Translated by Google) Great service, David Long the manager is fast and professional so I highly recommend.(Original)Отличное обслуживание, David Long менеджер быстро и профессионально работает, так что рекомендую.”
9AM - 4PM
1950 Empire Blvd, Webster
Banks
“I think Citizen's is great bank. It has been nothing but a positive experience for me and I recommend any business looking for a bank to consider Citizen's. To clarify the Citizen's bank is in fact in the same parking lot as Chase one simply need to turn around to view it.”
9AM - 4PM
475 Plank Rd, Webster
Banks
“Best customer service I've *ever* had at a bank. They greeted me by name the second time I walked in!! Plus, their accounts are very friendly to customers (virtually no fees, etc). Check them out!! I've been a customer since 2016, and I have *never* had a complaint with them!”
Open 24 hours
980 Ridge Rd, Webster
Banks
Open 24 hours
1950 Empire Blvd, Webster
Banks
Open 24 hours
920 Holt Rd, Webster
Banks
8:30AM - 6PM
1950 Empire Blvd, Webster
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Family First Federal Credit Union has been right by our side during our home renovations, which are nearly wrapping up. May and her team helped finance the project and thanks to Family First, we have our dream home. They are kind , courteous and responsive. Thank you Family First!”