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April 2021 by C Fish
Staff was helpful. Store is clean and we'll organized
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April 2021 by EliteScar
Good clothes but I wish they had more cargo pants
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March 2021 by James Parish
Terrific sales and very helpful staff.
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November 2020 by Charm
Does not honor the discount given to first responders.
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September 2020 by C Fisher
Staff was helpful. Store is clean and we'll organized
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August 2020 by Cindy Yawn
They treat you so well and r so helpful
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March 2020 by Renee L M
Fenty Makeover Fail ?
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February 2020 by Kimber Alanna
I went in Sephora today and the girl working, Carlee, was so helpful to me while I was trying to decide what I wanted, she even color matched me. She was making conversation with me as I was cashing out. I told her it wasn’t a good day and that’s why I was there- for retail therapy. lol. She was so sweet to me and gave me all kinds of free samples just to make me feel better and gave me the sweetest compliments. She genuinely made my day better to the point where I was about to cry from happiness when I left. My day was so horrible prior to coming in this store, it really is the little things. Carlee is an amazing employee and deserves recognition.
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October 2019 by Shaniya Davis
Love sephora, hate this location and not all the employees are very pleasant to interact with. Made an order online, returned an item in store and was given a jcpenny giftcard instead of an actual refund. I'd rather have received a sephora giftcard at the very least. I had my packing slip and order email as well so idk why this happened.
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September 2019 by Alyssa Nicole
I hate to leave a bad review but wow...So I love Sephora I'm a Rouge member and every experience I've had at Sephora stores has been great except for at this one. Yesterday I was told multiple times I needed a barcode to get my 20%!? I have never had this problem and then they tried telling me it's because they are a J.C. Penney's location. So I call customer service and the guy on the phone even said Rouge doesn't have a barcode and it didn't matter that they were a J.C. Penney's location. It even says on my account I'm a Rouge! While on the phone I'm assuming it was the manager who came out telling me she found a “barcode†for me to use. I get home check my receipt to find out she gave me the 15% and not even the Rouge 20%. After almost an hour of this I didn't even get the correct discount. It's honestly appalling.
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April 2019 by Justine K
Literally have had only one pleasant experience at this location and I hate that I don't remember the younger woman's name. I have spent countless dollars at Sephora, and specifically this location. I really don't understand why I was followed around the store by an employee like I'm shoplifting. It's a small store and it's really unpleasant to be the only person in there with the employee staring at you at every corner. Can't even swatch a shade without feeling unwelcome. Highly do not recommend this particular location. Go to the Sephora at Destiny instead.
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June 2018 by Mackaly Simpson
Every time I have gone in this store, it's been a mess. Nothing ever gets restocked, and the workers never seem to have the time of day for you. I LOVE shopping at Sephora (i'm ROUGE), but it's always such a disappointment walking in here.
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June 2018 by Lanea Dunn
One of my biggest pet peeves is when I hand someone my debit card and it's returned by being thrown on the counter. It's VERY rude and when hand your card over it should be returned how I gave it to you. They need to work on manners. I doubt that I will be returning to that location. I'd rather drive out to the Sephora in Destiny Mall.
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April 2018 by Adree Marie
Okay so today is my birthday and it was a rough day I went to the mall just for a pretzel but hopped into Sephora usually my experience with ANY Sephora is not the best time but today was actually different the customer service ruled and I played with make up for a while and talk to the sales associates like I've known them forever I'm so happy this literally made my day! Thank you �����
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July 2017 by Michelle Micki Montoro
Well, shoot, I didn't get any of the names of the wonderful people who helped me today in Sephora! Great customer service all around. Super knowledgeable, friendly, helpful, and very enthusiastic! This was actually my very first time ever shopping in Sephora and I can assure you it won't be my last. You have a new regular customer in me, for sure. Keep up the amazing work! You all rock!
