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October 2023 by Sandra Besaw
I entered the store and was immediately greeted by a salesman I liked that because I knew exactly what I wanted to buy so no need to waste my time or theirs browsing. Rob was very helpful and although there was nothing currently available to show me on the floor he resorted to checking with one of their suppliers who had a white leather sofa with power reclining seats. I said it looks exactly like what I’m looking for. It has been ordered and I’m very anxious to see it. Thanks Rob…! Very helpful staff and i like to shop at our local hometown stores!
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October 2023 by Nati Willis
Bought a sectional sofa today and the young man that helped me was very helpful and informative. He showed me around the entire building while waiting for me to make up my decision! Quick delivery as well was offered within 3 days. Overall a quick pleasant experience! Highly recommend coming here!
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October 2023 by Barbara Butler
Salesman was great and he helped me out to find the recliner that I wanted for my needs. He had a good sense of humor and made our experience a good one.
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October 2023 by Kris E.
We bought a sleeper sofa from Scott L. He was great. Very nice and knowledgeable. We have always shopped Masseys and will continue to do so. Thank you Scott for your help.Mike and Kris
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October 2023 by Sean Fluaitt
AshleyWas very helpful. She has helped us multiple time and we have bought many pieces from Massey ad Ashley as our sales person she is great and we will always buy from Massey and Ashley only.Thank you so much Ashley
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October 2023 by Tiffany Reynolds
Staff was friendly. Emory was a great sales men and was not pushy. Let my husband and I look and take our time without feeling rushed or uncomfortable. Great place to buy furniture!!
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October 2023 by Burgundi Lemond
Great experience! Emery greeted my husband and I upon arrival and we were able to find everything we needed. Emery was very kind and patient, we will be back if we ever need anything else.
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August 2023 by Ann Dugay
Was politely greeted by Ashley upon arrival, she asked if we needed any help and then left us alone to look when we responded that we did not need help at that time. Ashley was readily available to answer any of our questions. She was very friendly and aided us in our purchase. Thank you Ashley. We will return if we need any other furniture in the future. We found their prices very reasonable and they had a very good selections of items.
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August 2023 by Jeannie Warren
My husband and I went looking for a new sofa and love seat. We had decided no more recliners. The sales person, Rob, was friendly and very helpful, without being pushy. He let us look on our own but was nearby to answer my questions, which he patiently did, over and over. In the end, we decided we really did want recliners! We purchased a beautiful, comfortable reclining sofa and the most comfy rocker recliner my hubby could find! We are very happy!
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August 2023 by Jeffrey Jones
The salesman in the showroom was very helpful and not pushy. He gave me plenty of time to try out several recliners and actually left for a while for me to make my decision. Once I made a choice, it was very quick and efficient in arranging payment and delivery. The notices the day before and the day of the delivery really helped us know when to be around for the delivery truck. The delivery men were friendly and efficient. Overall, this is a very positive experience.
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August 2023 by Chris Perry VI
It’s our third time coming back to Massey’s, this time for a dining set. Never had any issues with the staff or the delivery team. They’re always respectful, attentive and overall helpful. We never feel pressured into buying anything and the reps let us take our time selecting what we want. Great service, great company, definitely recommend!
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August 2023 by jonathan gaines
I went shopping for a bed a couple months ago. I went to every local furniture store in the area. I was frustrated that it seemed everyone was trying to push the highest priced bed on me, regardless of comfort or what I could afford. Last stop was Massey’s. I came in a couple hours before close. Ashley P. was my sales lady. She asked me what my NEEDS in a bed were first and foremost, and then we talked about my wants and desires. Even though it was close to closing, she never once tried to hurry me a long or push the sale. She gave me the pros and cons of each and every bed while I tried them out, and she let make an informed decision on the best one for me. She has an amazing personality, and made the whole experience a fun and entertaining experience. The bed I purchased is very comfortable, she definitely helped me make the right choice!
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August 2023 by Cassandra Stiesi
Ashley was such a pleasure to work with! She went above and beyond to make sure we took home our dream couch, and was so patient with my children who were with us in the store. One of the best and least pushy experiences I've ever had while furniture shopping!
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June 2023 by Brandie Thompson
Terrible experience, we ordered a chair back at the end of may. Lovely chair about 700 dollars and they still haven’t delivered it to us. They have given us a few excuses the majority one that they are waiting to fill a truck. Filling a truck to deliver shouldn’t be a customers concern. If you pay for something and pay to have it delivered then deliver that item it’s been a month! Obviously customer service isn’t what they are striving for.
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June 2023 by Nicole Freeman
carl was really helpful and got us an amazing deal on a couch! he knew exactly what we wanted and it was a quick and easy. definitely recommend!
