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March 2024 by James
Wonderful Louis was great
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March 2024 by AmandaJane 2.0
If I could leave 0 stars, I would. I knew I went to the Jackson Hewitt on State Street in Watertown, NY for my 2022 tax return. 2022 was my very last year going to them! I paid over $500 to have my basic tax return dome. I had 1 W2 and no itemized deductions and becauseof their mistakes, i was shorted over $500 on my return!! Their motto is "Working Hard, for the Hard Working," yet they screw you over!! They hire people who have no idea what they are doing! They charge an insane amount of money to have these so called knowledgable "professionals" do your taxes, but these so called professionals DO NOT know what they are doing! Their tax advice cost me $500 and that was not including the $500 they charged me to complete them! These people are incompetent and should not be doing peoples taxes! They told me not to claim my daughter as she would have to pay in alot of money if I did!! Which was absolutely incorrect. I took my daughter to a place who were doing taxes for free and they checked mine over for me, after I told them what Jackson Hewitts "Professionals" had told me! And sure enough, Jackson Hewitts professionals were incorrect and because of it I lost $500. So much for the guarantee I had to pay for (and not by choice)! It didn't cover the $500 that Jackson Hewitt had cost me!! PLEASE BE SMART AND TAKE YOUR BUSINESS ELSE WHERE!! i can only imagine how many other tax returns they messed up!! My oldest daughter's taxes were done their last year as well (2022), and she was audited!! Went through the biggest mess to get her return!! Your company is trash!! I hope they go out of business!! They don't care about the customers!! Idk how they don't have any lawsuits!!
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February 2024 by Master Tech
I showed up early for my appointment an they got me right in the lady was very professional an knowledgeable she did a great job I have been going here for years an the service has always been great
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December 2023 by Lindsay Sanders
I have used Jackson Hewitt for about the past 8 years now. When I first started using them it was $200 to file taxes, last year the charged me over $700.00. They actually called me this year to see if I would like to set up an appointment to file my taxes with them. When I advised them I wouldn't be using them again because of the high cost. The person on the phone (George) hung up on me. Very rude, very unprofessional, and they are taking advantage of people by charging so much.
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March 2023 by Mike BASSETT
Friendly service and I always get the best results. If there was something that I don’t understand, they explained it clearly.
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March 2023 by Jennifer Duquette
What a great experience! My tax pro Angela Soules was amazing, she was really speedy and extremely friendly and funny!
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March 2023 by Matt Howard
Great and easy to work with. Would definitely recommend!
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March 2023 by Ann
Lewis was awesome! They also had toys for my son to play with:)
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February 2023 by Ricardo Peschkes
The visit was very professional. Employees goes out of their way to educate the customer on there paperwork. Building was very clean, kid friendly safe. Will be visiting every year!
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February 2023 by Jessica
Lewis was awesome! They also had toys for my son to play with:)
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February 2023 by Peter Nelli
Great service. And instant money bags after filing.
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March 2022 by Matt Hynes
Great service. Very quick and easy. Would've given 5 stars if the fee hadn't have more than doubled since last year.
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March 2022 by Dominic Belden
Am very pleased with my visit and I owe everything from my experience to an employee who works there. Thank you and hope the best for you!
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February 2022 by SmolCat
I would give no star this year. I was charged $800 dollars for this show. My bf filed the same day as I did and was charged $600 for them to file his taxes. I will never file taxes with Jackson Hewitt ever again. It's a rip off.
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February 2022 by Shawn Cean
Taxes were done in a fair amount of time but the 409 dollar price tag was ridiculous!
