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August 2024 by Dylan Tripp
Patricia the lady we work with over the phone was amazing help me with everything so fast a quick def recommend
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July 2024 by Joseph Clark
Good storage space for incoming soldiers looking to store till you get a place
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July 2024 by Travis Rivers
Sam is the best!! She helped me with everything I need today!! If you need a storage unit give her a call!!
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May 2024 by Ash Crash
Ever since the owners switched from converse been nothing been problems. I had a camper in the back that I stopped at at least monthly to store car parts. 2 years no problems with converse storage. As soon as evertree/copper takes over, i get charged twice on my card in the same month.(copper and converse) not even by the name they switched over too. I cancel my bank cards bc noone told me ownership changed. Supposed to have insurance on all vehicles stored. As soon as owner changed the insurance is gone. My camper gets (attempted) broke into along with all the other trailers next to mine. Owner doesnt care to do anything. Needles , broken knives, bullets everywhere throughout the parking lot. (Wish ida snapped photos) The cameras dont even work well enough to read a license plate when i made a police report. The actual units are getting the locks cut off and rummaged through. Now theres an increase in rent ,and a bunch of fees on top that are suppose to go away when u set u autopay (the fees still dont go away) . You cant get ahold of anyone in the united states to help you with your problems . I would never recommend this Storage facility to anyone. Not for cars, trailers, or units. Disgusting unprofessional .
Not to mention now they are renovating and i still havent received my email to move my stuff. I did recieve a phone call from a male who made me identify my name, my trailer, my phone number , my email, and then has the nerve to ask me to provide my address, before he has identified himself! I dont feel comfortable giving my address out to a stranger on the phone who wont even tell me what the problem is or their name. Said multiple contradicting statements about the location of my property. Bonus points on unprofessionalism there.
** i did contact you regarding a breakin through email, you told me to make a police report which i did and nothing was still done.
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April 2024 by Anthony Gutierrez
Fazi was very helpful and helped me reserve a unit. I was able to access my unit the same day.
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March 2024 by Cheyenne Boshane
The person rose I talked to on the phone is really nice and helpful. I highly recommend them. They are great to the customers.
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March 2024 by Ryan Paddock
Ever Tree Self Storage has bought out Converse self storage.
They do not provide snow plowing unless you call and then they “create a ticket” to have it plowed…eventually. So if you have to get to your stuff, best of luck.
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February 2024 by Tessa Ferard (Tess)
Clean, easy to get to. Units are priced good. Lot is cleaned out all winter so units are accessible.
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February 2024 by Paige Coulter
I've had a similar experience as Elaine. Bill was always wonderful to work with but now that Evertree took over, it's been a headache. When I called to pay my balance over the phone and get some clarification about a series of conflicting emails from the new company, I could barely understand the customer service rep. I would agree that it seems they've outsourced... The rep ultimately informed me that now there is an additional fee to pay by phone. Needless to say, I will be looking for a more convenient storage facility that offers clear and consistent communication.
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February 2024 by Linda Moody
Jobel was very informative and very pleasant.
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February 2024 by Elaine Booras
Unfortunately have to downgrade this review from five stars to one star. The original owner sold the business; when I called yesterday to pay for February, I was informed that they couldn't take the payment over the phone and to call back February 1st. Didn't know who I was speaking with but sounded like the new owner had outsourced his customer service. There's a lot to be said for PERSONAL service, which is what we used to get from Joe Converse and Bill. Hopefully this new owner will get it together as they grow into the company, but from my interaction yesterday, I doubt it.
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December 2023 by Kathy Labarge
My husband and I have rented 2 units from Converse Storage for 5 months now. Joe (owner) has been the sweetest most caring and understanding guy we have ever met. If u need a storage unit, call Converse Storage. They are awesome!!!!! Ty Joe for everything.
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January 2023 by Edmund Coleman
Best self storage unit hands down. They were extremely accommodating while I was deployed. Great rates too. Use them over U-Haul.
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June 2022 by Jamie Gordon
Great business. I was recommended to this place from a family member and we couldn't have been happier. Thank you very much.
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March 2022 by Alana Granger
The management here is amazing! Bill is so helpful and nice. I originally thought I was only going to need my unit for 6 months and ended up using it for 2 years. Bill was also very understanding when I forgot to update my debit card info with him when my info got stolen. His communication with customers is amazing. I would definitely recommend Converse Self Storage to anyone looking for a storage unit!
