9AM - 12PM
140 Clinton St, Watertown“Absolutely one of the best banks I have so far seen.What a clean and healthy environment to do your business here. The tellers are all nice to each one of their customer'(s). This is the bank you need to come to and do your business with these good ppl.”
9AM - 12PM
20974 State Rte 3, Watertown“After posting a negative review recently, the bank president himself contacted me to both apologize for any inconveniences and try to help my husband and I with our negative experience. He personally tried to remedy some of the issues we had with our transaction, and in the end, “made it right” the best way he could for both parties. While we didn’t get exactly what we were looking for as a solution, we did get the personalized customer service that made working with this institution worth while. The only reason I did not rate this transaction a “5” is because of the previous experience that was avoidable at the start that the bank president had to resolve in the end. The great news though is that he has gone back to look at fixing some of their practices that resulted in our frustration, so this is a positive movement forward for others in the end! I feel this bank hears its customers and tries to get it right for them... you can’t find that in many other places anymore. Thank you, Carthage Federal!”
“I do all my banking here. The staff are amazing and awesome, very polite, and professional. I would highly recommend Community Bank to anyone who is looking for a great bank.”
“The Assistant Branch Manager Michaela Ball was absolutely phenomenal! She was patient and assisted me with not only opening my account but setting up my mobile banking. Extremely friendly atmosphere and the others staff welcomed me back for anything I need moving forward!”
9AM - 12PM
1180 Commerce Park Dr, Watertown“These ppl are literally the best! Best customer service and so friendly and SUPER HELPFUL. Best CU I’ve ever banked with. Monique and Stephanie and all the team are amazing”
“I had a wonderful experience! I asked for help on a major deposit and teller Patti Haines was extremely helpful in answering my questions! Also Cathy Ward gave us very helpful options!”
“I have been with WSB for decades and I am always treated as a person....not just a number. The staff is courteous and friendly. I have gone to them when I need help and they always take care of the issue. They just have that personal touch that makes you feel valued”
“I have been using their services for several years now, and it is the best bank I have ever been a customer of. The customer service is prompt, friendly, efficient and polite. I would rate 10 stars if that was an option!”
Open 24 hours
1308 Washington St, Watertown
“I've been using this bank for almost ten years. The staff have always been very helpful and kind. I will never change as long as I live here because I couldn't ask for a better local banking experience.”