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March 2024 by Michael finkelstein
Shopping at thornwood shoprite 32 years..it has become unbearable..blocked aisles nothing unpacked. Employees with friends talking while I'm having to reach over and around the conversing couple. Never consistent stock of regular items..etc..management needs to monitor the place. Will consider staying with shoprite but may needcto go to Elmsford or bedford..not your happy shopper
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March 2024 by Sharon Wall
Great produce and meat department Great cashiers and friendly and helpful workers
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January 2024 by Patrick Nash
This one just has a bad smell in the back of the store.Update - when I go in now, it no longer has the bad smell. The employees are very friendly, and helpful. It is a good place to shop. It is my families go to grocery store.
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January 2024 by Oran Durcan
Worst bakery ever. Come here to get bagels they are always stale as well as not having any everything bagels, etc at 2 pm in the afternoon
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December 2023 by Trix 12
Same as the last person who reviews this store, normally they are a decent store to shop. Clean and fully stocked. But it just the minor stuff that sometimes over shadows the hard work they put in.The milk was missed label at the refrigerator, so at the check out it was the wrong price. Instead just correct the issue, ba ba ba ba long story short, they gave a hard time to the customer on their small mistakes. Got 3 stars cause at the end they did adjusted.Bottom line, will I shop here again? Yes. Will I waste my time again to pay for the correct price? You damn I will.
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December 2023 by Felipe Osorio
Typically a decent grocery store. Today, the hours said open till midnight. Same thing printed on the storefront (two days before Thanksgiving). However, the front door was barricaded and locked at 10:30 pm. A few straggler customers were still shopping inside. Must've had some kind of staffing issue. Disappointed
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December 2023 by Alex Fitz-Gibbon
FYI store closes a few minutes earlier than listed. Last visit staff had to manually let me out at 11:40, tonight doors were already locked at 11:45 and lights were off a few minutes later.Not docking them points for that just think people should be aware
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December 2023 by Chester Edwards
Deceptively larger than you would think by looking at the front of the building. Wide variety of stock with good pricing.
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November 2023 by Joe F
Been going to this ShopRite for years, I don’t know if they changed their butcher, but lately after buying the chicken breasts, and their spare ribs I have to throw it out due to a foul odor eliminating from it after I open up the package.
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August 2023 by Joe Alaimo
I've been shopping at this store since it opened in 1987, after it was renovated lt was the best, now it's going downhill. Less service, cutting down on employees, hard to get waited on at the deli dept
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June 2023 by looking forward
This place is immaculate, I love it when the food store I am shopping at is extra clean and just makes for an overall better experience. Plus the staff is really nice and helpful.
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May 2023 by Taja Marche
During my free time I do instacart shopping. One of my orders happened to be here as I was passing through and it included the purchase of beer. I’m instances like this there is a protocol in place where I show the cashier the customers ID instead of MINE as it’s their purchase. I’ve done this process countless times at several shop rites but for some reason the manager BRIAN had his own protocol and agenda in place. He refused to let me do my job the way I always do it without presenting my ID and just making an already hard job harder than it needed to be. He was stern rude and didn’t care at all how he inconvenienced me. I felt embarrassed. I asked for his store managers contact and he declined. I never come to thornwood and I never will again. I don’t get a good feeling about it
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May 2023 by Liz Smith
Fresh food. Clean. Wide aisles well stocked and very friendly staff. Always a pleasure coming here
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May 2023 by Margaret Athanasatos
Watch prices as prices listed on shelves are not accurate an when you go to checkout price is much higher…..manager told me to read ounces and didn’t fix shelf price
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April 2023 by Phil Gustaferro
Horrible customer service, spoke with 4 different employees and no one was willing to help.I kept getting I'm not sure response.I was told that the website is not accurate, even though it says available in stores.
